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BetterMe Reviews

4.5 Rating 1,348 Reviews
87 %
of reviewers recommend BetterMe
4.5
Based on 1,348 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

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Email:

care@betterme.world

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BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Helpful prompt service. Thank you.
Helpful Report
Posted 2 days ago
Thank you for your quick response. I'm glad you were willing to accommodate my request due to my mistake and it shows that you care about your customers. That makes me trust you. Of course, there were some misunderstandings and delays in the communication process, but I guess it's understandable. I hope to achieve my goal weight loss through your system and I wish you much success. I wish you all the best. Thank you very much.
Helpful Report
Posted 1 week ago
Hello Tota. Thank you for your kind words and valuable feedback. We're glad to hear that our team was able to accommodate your request and that you feel valued as a customer. We're here to support you on your journey to achieving your goals. Wishing you all the best in your progress, and thank you again for your trust in us! Warm regards, the BetterMe team.
Posted 1 week ago
Very efficient. Great customer service and they keep in touch to see how things are going.
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Posted 3 weeks ago
Hello! Thank you so much for your positive feedback! We're thrilled to hear that you found our service efficient and appreciated our customer support. We're here to help every step of the way. If you need anything in the future, just let us know! Best regards, the BetterMe team
Posted 3 weeks ago
Bonne application il faut juste être assidu mais j ai abandonnée par manque de temps.
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Posted 1 month ago
Bonjour! Merci pour votre avis positif ! Nous sommes ravis d'apprendre que vous avez trouvé notre application utile. Nous comprenons que le manque de temps peut être un obstacle, mais n'oubliez pas que chaque petit pas compte. Si jamais vous décidez de revenir, nous serons là pour vous soutenir ! Cordialement, l'équipe BetterMe.
Posted 3 weeks ago
Tuve problemas con la suscripción sugiero claridad y avisos de cancelación por eso les doy 4 estrellas, pero la atención al cliente es excelente. Gracias
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Posted 1 month ago
Hola! Gracias por tu reseña y por el reconocimiento a nuestro servicio al cliente. Lamentamos el inconveniente que experimentaste, tu opinión es muy valiosa para nosotros. Con gratitud, Equipo BetterMe
Posted 1 month ago
Effective customer service with client centered results
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Posted 1 month ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 month ago
Très bonne application 👍
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Posted 2 months ago
Salut! Merci beaucoup pour votre super retour ! Nous sommes ravis que vous appréciiez notre application. N'hésitez pas à nous faire savoir si vous avez des suggestions ou des commentaires supplémentaires. Cordialement, l'équipe BetterMe.
Posted 2 months ago
The refund process was speedy once I advocated for my reasoning behind ending my subscription.
Helpful Report
Posted 2 months ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 months ago
Helped with my problem. Thank you.
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Posted 2 months ago
Hello! Thank you for your kind words! We're so glad to hear that we could assist you with your problem. Best regards, Team BetterMe
Posted 2 months ago
Refund was very good processed. The team was very kind and accomodating. Thanks a lot for it!
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Posted 2 months ago
Hello! We are very pleased with your positive feedback! It is nice to hear that you were satisfied with our customer service. Best regards, Team BetterMe
Posted 2 months ago
Their customer service is responsive and helpful. Overall, it’s a good app for those looking to stay on track with their health goals.
Helpful Report
Posted 2 months ago
Hello! Thank you for your wonderful review! We're glad to hear that our customer service made a positive impression. It's great to know the app is helping you stay focused on your health goals. Best regards, Team BetterMe
Posted 2 months ago
Help center really helpful!
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Posted 2 months ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 2 months ago
Very good Customer Service that took care of my financial concern and made everything right. I enjoy their exercise options.
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Posted 2 months ago
Hello! Thank you for your positive feedback! We are very happy to hear that our customer service was able to resolve your concerns quickly and competently. We are also thrilled that you like our training options. Best regards, Team BetterMe
Posted 2 months ago
I have a helas condition that makes very hard work as a normal person. I think you should ask more for especial condiciona to make better the program. In my case, I can’t mantain the movments too long.
Helpful Report
Posted 3 months ago
Hi Maria! Thank you for sharing your experience with us. We are sorry to hear that you are having difficulties with movements. If you need any advice or help, we are always here to help you. All you need is to reach us at care@betterme.world. Best regards, BetterMe Team
Posted 2 months ago
Great service and good workouts
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Posted 3 months ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 3 months ago
The app was able to be used in a variety of settings. When I canceled, I was able to work with the BetterMe team to get a refund.
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Posted 3 months ago
Hello! Thank you for sharing your experience with us! We're glad to hear that you found our app versatile and that our team was able to assist you with your request. Your feedback is greatly appreciated! Best wishes, Team BetterMe
Posted 3 months ago
Better me is perfect if you would like to make a change. Only reason I am giving it four star is that it would have been more fair with customers if they could have sent the reminder for the next bill of subscription, however the customer service was really helpful when I needed the help to manage my subscription and refund.
Helpful Report
Posted 3 months ago
Hello! Thank you for taking the time to leave your feedback! We're thrilled to hear that you found BetterMe helpful in making a positive change. It’s great to know that our customer service team was able to assist you when you needed help. Your support means a lot to us! Best wishes, Team BetterMe
Posted 3 months ago
Finalement après quelques aller-retour de emails, j’ai reçu le remboursement que je souhaitais. Pour une raison que j’ignore le paiement PayPal était automatique quand j’ai choisi une option. J’ai pu annuler par la suite et le remboursement a été instantané.
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Posted 3 months ago
Bonjour! Merci pour votre retour. Nous vous remercions d'avoir partagé votre expérience avec BetterMe avec nous. Cordialement, L'équipe BetterMe
Posted 3 months ago
Ich habe die App probiert, aber nach ein paar Tagen festgestellt, dass das doch nichts für mich ist. Die App ist gut zu bedienen und der Kundendienst war sehr freundlich! Vielen Dank!
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Posted 3 months ago
Hallo! Vielen Dank für Ihr Feedback. Es tut mir leid, dass etwas an BetterMe nicht Ihren Anforderungen entsprach. Es ist uns immer eine Freude, unseren Benutzern zu helfen. Gemeinsam sind wir ein Team! Mit freundlichen Grüßen, Team BetterMe
Posted 3 months ago
Tenk yu fight go
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Posted 4 months ago
Adu! Tank yu fɔ yu fidbak, ɛn tɛnki fɔ we yu pik BetterMe. Wi de grit yu gud gud wan, Team BetterMe
Posted 4 months ago
BetterMe is rated 4.5 based on 1,348 reviews