Login
Start Free Trial Are you a business?? Click Here

BetterMe Reviews

4.4 Rating 1,298 Reviews
86 %
of reviewers recommend BetterMe
4.4
Based on 1,298 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Read BetterMe Reviews

About BetterMe:

Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.

Visit Website

Email:

care@betterme.world

Write Your review

BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 19th January 2024
Becky
BetterMe 1 star review on 6th November 2023
Bomba
BetterMe 5 star review on 20th October 2023
Mr Bear
BetterMe 5 star review on 18th October 2023
Anonymous
BetterMe 1 star review on 29th June 2023
Corine
BetterMe 1 star review on 29th June 2023
Corine
3
Anonymous
Anonymous  // 01/01/2019
Tuve problemas con la suscripción sugiero claridad y avisos de cancelación por eso les doy 4 estrellas, pero la atención al cliente es excelente. Gracias
Helpful Report
Posted 5 days ago
Hola! Gracias por tu reseña y por el reconocimiento a nuestro servicio al cliente. Lamentamos el inconveniente que experimentaste, tu opinión es muy valiosa para nosotros. Con gratitud, Equipo BetterMe
Posted 5 days ago
Effective customer service with client centered results
Helpful Report
Posted 1 week ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 1 week ago
Très bonne application 👍
Helpful Report
Posted 2 weeks ago
Salut! Merci beaucoup pour votre super retour ! Nous sommes ravis que vous appréciiez notre application. N'hésitez pas à nous faire savoir si vous avez des suggestions ou des commentaires supplémentaires. Cordialement, l'équipe BetterMe.
Posted 2 weeks ago
The refund process was speedy once I advocated for my reasoning behind ending my subscription.
Helpful Report
Posted 3 weeks ago
Hello! Thank you for your feedback. We appreciate you spreading the good word about your experience with BetterMe. Kind Regards, Team BetterMe
Posted 2 weeks ago
Helped with my problem. Thank you.
Helpful Report
Posted 1 month ago
Hello! Thank you for your kind words! We're so glad to hear that we could assist you with your problem. Best regards, Team BetterMe
Posted 3 weeks ago
Refund was very good processed. The team was very kind and accomodating. Thanks a lot for it!
Helpful Report
Posted 1 month ago
Hello! We are very pleased with your positive feedback! It is nice to hear that you were satisfied with our customer service. Best regards, Team BetterMe
Posted 1 month ago
Their customer service is responsive and helpful. Overall, it’s a good app for those looking to stay on track with their health goals.
Helpful Report
Posted 1 month ago
Hello! Thank you for your wonderful review! We're glad to hear that our customer service made a positive impression. It's great to know the app is helping you stay focused on your health goals. Best regards, Team BetterMe
Posted 1 month ago
Help center really helpful!
Helpful Report
Posted 1 month ago
Hello! It is delightful to hear such positive words and it’s always a pleasure to serve our users. Many thanks! Kind Regards, Team BetterMe
Posted 1 month ago
Very good Customer Service that took care of my financial concern and made everything right. I enjoy their exercise options.
Helpful Report
Posted 1 month ago
Hello! Thank you for your positive feedback! We are very happy to hear that our customer service was able to resolve your concerns quickly and competently. We are also thrilled that you like our training options. Best regards, Team BetterMe
Posted 1 month ago
I have a helas condition that makes very hard work as a normal person. I think you should ask more for especial condiciona to make better the program. In my case, I can’t mantain the movments too long.
Helpful Report
Posted 1 month ago
Hi Maria! Thank you for sharing your experience with us. We are sorry to hear that you are having difficulties with movements. If you need any advice or help, we are always here to help you. All you need is to reach us at care@betterme.world. Best regards, BetterMe Team
Posted 1 month ago
Great service and good workouts
Helpful Report
Posted 1 month ago
Hello! Thank you for your feedback, and thank you for choosing BetterMe. Kind regards, Team BetterMe
Posted 1 month ago
The app was able to be used in a variety of settings. When I canceled, I was able to work with the BetterMe team to get a refund.
Helpful Report
Posted 1 month ago
Hello! Thank you for sharing your experience with us! We're glad to hear that you found our app versatile and that our team was able to assist you with your request. Your feedback is greatly appreciated! Best wishes, Team BetterMe
Posted 1 month ago
Better me is perfect if you would like to make a change. Only reason I am giving it four star is that it would have been more fair with customers if they could have sent the reminder for the next bill of subscription, however the customer service was really helpful when I needed the help to manage my subscription and refund.
Helpful Report
Posted 1 month ago
Hello! Thank you for taking the time to leave your feedback! We're thrilled to hear that you found BetterMe helpful in making a positive change. It’s great to know that our customer service team was able to assist you when you needed help. Your support means a lot to us! Best wishes, Team BetterMe
Posted 1 month ago
Finalement après quelques aller-retour de emails, j’ai reçu le remboursement que je souhaitais. Pour une raison que j’ignore le paiement PayPal était automatique quand j’ai choisi une option. J’ai pu annuler par la suite et le remboursement a été instantané.
Helpful Report
Posted 2 months ago
Bonjour! Merci pour votre retour. Nous vous remercions d'avoir partagé votre expérience avec BetterMe avec nous. Cordialement, L'équipe BetterMe
Posted 1 month ago
Ich habe die App probiert, aber nach ein paar Tagen festgestellt, dass das doch nichts für mich ist. Die App ist gut zu bedienen und der Kundendienst war sehr freundlich! Vielen Dank!
Helpful Report
Posted 2 months ago
Hallo! Vielen Dank für Ihr Feedback. Es tut mir leid, dass etwas an BetterMe nicht Ihren Anforderungen entsprach. Es ist uns immer eine Freude, unseren Benutzern zu helfen. Gemeinsam sind wir ein Team! Mit freundlichen Grüßen, Team BetterMe
Posted 1 month ago
Tenk yu fight go
Helpful Report
Posted 2 months ago
Adu! Tank yu fɔ yu fidbak, ɛn tɛnki fɔ we yu pik BetterMe. Wi de grit yu gud gud wan, Team BetterMe
Posted 2 months ago
Customer service were very helpful. The app is nice. I don't have a wall big enough, my bad for not checking what was required space wise.
Helpful Report
Posted 2 months ago
Hello! Thank you for your lovely review! We’re so glad to hear that our customer service team was helpful to you. It’s great to know you’re enjoying the app as well! Best wishes, Team BetterMe!
Posted 2 months ago
I was not happy my subscription was automatically renewed. However, it was promptly refunded and support team are very helpful. I haven’t used the app as I just haven’t had time.
Helpful Report
Posted 2 months ago
Hello! Thank you for your review and for sharing your experience with us! We’re glad to hear that our support team was able to assist you promptly. We completely understand how busy life can get, and we're here whenever you're ready to dive into the app! Best wishes, Team BetterMe!
Posted 2 months ago
Te atienden de forma inmediata, buen servicio.
Helpful Report
Posted 2 months ago
¡Hola! Es un placer escuchar palabras tan positivas y siempre es un placer poder servir a nuestros usuarios. ¡Muchas gracias! Atentamente, Equipo BetterMe
Posted 2 months ago
Mijn probleem met de better me horloge is meteen opgelost
Helpful Report
Posted 2 months ago
Hallo! Bedankt voor je vriendelijke woorden. Het is altijd een genoegen om onze gebruikers te helpen. Samen zijn we een team! Met vriendelijke groet, Team BetterMe
Posted 2 months ago
BetterMe is rated 4.4 based on 1,298 reviews