Betway Reviews

Name: Betway
Rating: 1.65

1.7 Rating 506 Reviews

15 %

of reviewers recommend Betway

Company Reviews

Questions

Metrics

1.7

Based on 506 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

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Phone:

0808 238 0056

Email:

support@betway.com

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Jack Johnston

Anonymous

Betway 1 star review on 30th January 2025

John Lancaster

Betway 1 star review on 19th November 2024

Frosst905. Andre Betton

Betway 3 star review on 1st October 2024

Shane

Heidi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i bet on Biden winning the USA election ...thought I would try it....They tell me inaurgation day making £££% interest....4 others like virgin,paddy,sky, betfred PAID OUT and need the ££££. NOT THEM like Trump runs them ....no no no Trump will win no £ Damn disgrace”

Helpful Report

Posted 4 years ago

“I have never experienced mental pain with any company the way I have experienced with Betway. After depositing $400 to my account and sending verification documents, they decided to lock my account, for no reason! I also placed winning bets before the account got frozen. It's almost a month now and I still have not heard from their so-called 'operations team' after contacting countless live agents. My account is still locked, and I have lost complete hope, and I have accepted my money has been taken and won't be returned. Any customers reading this review, don't even think about using betway. They will take people's money and won't notify them about what happens to it. I am still waiting for my money!”

Helpful Report

Posted 4 years ago

“I'm only waiting 6 days guys for a withdrawal and I'm now worried. I hope we all get sorted . This cant be true sure betway are licensed by the gambling commission and have an app with google adverts on youtube I'll sit pretty for a few days before I react . I hope betway looks after there customers. Your nothing without your customers. If they are scamming it wont last longer than another two weeks”

Helpful Report

Posted 4 years ago

“If you want to avoid being scammed and being robbed off from you withdrawals, do not join. After 2-3 years being a loyal customer of betway, they started with this so called review. I requested a withdrawal of 720 dollars which they never released because they said the want to complete the review first. After providing all the information they needed from my bank statements from June-August to receipts and proof of my self-employment. They said that this is not enough and kept interrogating me and no matter what I said in terms of my transactions, they were not satisfied and kept twisting their questions and delaying my review. They even asked me to provide my parents address and phone number. Doesn't that sound like a scam? I eventually got tired because it seems like they are just scammers and told them I have provided all the information I have and they made things worse by completely suspending my account. Tomorrow, I will open an investigation with my bank and notify the authorities for all the transactions between Betway and me. They take your money and do not give you you withdrawals. Be aware! I hope that my lesson teaches you a lesson too and you won't be fooled to join this scam.”

Helpful Report

Posted 4 years ago

“Betway it's a scam no good for individuals beware of it it fakes matches results”

Helpful Report

Posted 4 years ago

“I'm adding to the list of bad reviews. Dont gamble on this site if you ever expect to be paid. They take no responsibility with completing withdrawals...they use a third party called gigadat...and blame them for not providing passwords...its a scam site...stay away..”

Helpful Report

Posted 4 years ago

“Betway is what I use. There are a lot of bad review about this site Betway. I need to write this review because I am starting to worry but I don't have any problem so far. I signed on to this site back in 2019 to gamble on NFL. First I tested this site out by only limiting myself to a max 400 to 500 deposit and tested out the withdraw once I started to win. No problem just a three days wait and the money is in the bank account. No problem in 2019. As of right now 28/10/2020 NFL season my limit is increased to 5000 deposit a week. I am having no problem with the withdraw. I just withdraw 2500 and it was a three day wait and boom! money is in the bank account. I am not using the phone app. I login on my PC. I have the phone app to check only. Gamble on NFL only. So far so good I will keep going and if you are gambling on sport use Betway. If things change I will update the review.”

Helpful Report

Posted 4 years ago

“NEGATIVE 5 stars, THEY KEEP PLAYING GAMES ABOUT ME CASHING OUT SAYING I NEED TO SEND THEM MORE INFORMATION. THE LAST THING THEY NEED WAS MY HYDRO COMPANYS LOGO!!! A LOGO!! AND AFTER SEBDUNG THEM OVER 100 emails 100 pictures and 50 hours in chats still nothing. THEY SCAMMED ME FOR $4000 AND THIS WILL NOT BE THE END!”

Helpful Report

Posted 4 years ago

“I recently started with Betway and was very happy to deal with for initial days, which continued with a verification process, respecting to the policies have shared all required documents and finally after a follow up of 2-3 days the account got activated but the *Balance available(1000+) during this process got vanished and there is no response from Betway to my emails. Very much disappointed there's no one to take ownership to resolve the issue What is the problem?? If you all don't want to refund respond clearly ?? REMINDER 4 still no response or approach to assist from Betway”

Helpful Report

Posted 4 years ago

“Not Just Bet Way , All The Online , They Make All Excuse , For Player Cash Out , All Delay , Thats How They Business Survive , Stop Gamble . Let Them Gamble They Own Game.”

Helpful Report

Posted 4 years ago

“Few days ago I put some money on your website to play after when I went to check my credit card u guys took double payment from my Visa card but I approved only one time .. in history Betway of my payment there is the same time that u guys took money from my credit card at the same time the same hrs and min I took screen shot right away and contact you guys but wasn’t helpful I sent an email with pics of my statement and from mine betway account time that was deposited contact ménage few times no answers over an email try to reach menager of shift and he locked my acc snd day the fraudulent activity ( I didn’t lose my phone ) only activity it’s coming from you guys when I deposited money 100.00 but on my history acc Betway showing that I made two times payment at the same time hrs and min exact the same which it’s not possible ...you didn’t reversed my payment but locked my acc and I will go further with u guys till I got my money back ...that day you GUYS TOOK twice double payment from my acc MY MONEY without my PERMISSION TWO payments that I didn’t approved payment per 105.00 .. what the scam and bed things to do to someone .. very bed for your reputation”

Helpful Report

Posted 4 years ago

“I have Rs 3000/- through the various method, but nothing happened, they were keep telling me, your amount will be refunded in 7-8 working days. BELIEVE ME GUYS - DO NOT BELIEVE IN betWay. IT IS A SCAM SITE FROM PATNA (BIHAR)”

Helpful Report

Posted 4 years ago

“Hi to everyone out there this site is the worse that I have ever experienced, I opened an account and put in a good bit of money, then my account was closed no tex or phone message or email absolutely nothing shocking they still owe me money Christ knows how long I will wait for that ? They don’t give a dam about what they put people through please DO NOT DEAL WITH THIS COMPANY”

Helpful Report

Posted 4 years ago

“Scam of a site. Sent in a measly $20 and they never even let me gamble with it. They just stole it. Spoken with 3 different support agents whom all lied to me as to when my balance would be updated. DO NOT USE THIS SITE. THEY ARE A SCAM AND A FRAUD, THEY WILL STEAL FROM YOU!!!”

Helpful Report

Posted 4 years ago

“My money has become a Betway hostage My Betway account - AnthonBurn06. My account was verified on August 19, 2020. I made a deposit of £750 within 5 days. And now I can not withdraw my £817.62. Support service says that the work is being done by the processing department. More than 48 hours they can not approve the withdrawal of my money. I became a Betway hostage. My money has become a Betway hostage.”

Helpful Report

Posted 4 years ago

“For withdrawal, they sent me an e-transfer via email but did not send me the answer to the security question, so that I will not be able to proceed with the withdrawal. There is no way to contact them, no email, no phone. The live chat on their website does not work as well.”

Helpful Report

Posted 4 years ago

“Terrible please do not use this site. WORST EXPERIENCE EVER. The chat is so unreliable, I transferred money and you they only deposited $10 into my account and said there was no record of payment when I clearly had sent it and had the bank transaction to prove it. They stole it from me and didn’t give me my funds. No one will get back to me via email. Unbelievable, false advertisement and fraud. I have contacted them on so many occasions now and no one will resolve my issue. STAY AWAY”

Helpful Report

Posted 4 years ago

“Terrible site. Slowest paying site on planet even with new gambling laws where you not allowed to reverse winnings these idiots still cant process withdrawals on par with any top 5 betting site out there. These will go into administration like sun bets did.”

Helpful Report

Posted 4 years ago

“This site doesn't even deserve a star but I had to click on one to start the review process. Signed up Aug 2020, got 100% match bonus that Welxome email said I would get on first deposit. Beware though when you deposit you have to contact HELP to have them put the 100% bonus in your account, it's not automatic. So slight hiccup no sweat. The email also states 2nd and 3rd deposits you will receive 25% and 50% match bonus on those deposits. Well let me tell you, they would not give it to me. It was the whole reason I deposited to gain the bonuses. I LIVE chatted with multiple reps many times. They said only the first dep. I was entitled to. Crazy. I even sent their support the Welcome email I recieved stating all the bonuses I'm entitled to. Still nothing. Closed my account after 3 days.”

Helpful Report

Posted 4 years ago

“This is the time to tell the people how they are treating me , 1 Star also they didn't deserve. My story is first time when I had problem with 1st account which is disactve longe ago because they are not able to verify my documents. And I got a suggestion to make a new account did that I talked with the coustmor care live chat and I send my documents to verify and they said my account is active now I can withdraw money also after few months later (week ago) I tried to withdrawal money there I get a problem again they said my documents is not match , I give them my voter id and bank statement where my address is match but they lie Infront of my face that documents are didn't match, I sent documents that anybody can read same address on that but this people are treating me like I can't read my documents my self, coustmor care live chat is being rude with me every day more and more, I don't no what to do how to get my money back, it's fustreation is killing me every day more and more, hope this will not happen with other people, because I deposit in this app hundreds of thousands but now I want to withdrawal 0.001% of my deposit and they are killing me . Every day every minute.”

Helpful Report

Posted 4 years ago

Betway is rated 1.7 based on 506 reviews