Betway Reviews

Name: Betway
Rating: 1.66

1.7 Rating 493 Reviews

16 %

of reviewers recommend Betway

Company Reviews

Questions

Metrics

1.7

Based on 493 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

Visit Website

Phone:

0808 238 0056

Email:

support@betway.com

Write Your review

Tell us how Betway made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Betway 1 star review on 19th November 2024

Frosst905. Andre Betton

Betway 3 star review on 1st October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Total fraud... i deposited 3000 inr on 12 april 2023 but till date 20 qpril 2022 my deposited has not been creditefd to my account... the custommer case is so dumb the they only say deposit has been esclated to dedicated team we are waiting for feedback but that feedback never comes.... they dont give a time frame even... tbis a total fraud and cheat... pls players dont play here.... and the best part is they dont care what customer is crying for his money.... i have lost lots of money here and no i am crying for my own money”

Helpful Report

Posted 1 year ago

“After showing the payment, the money still hasn't arrived in my wallet”

Helpful Report

Posted 1 year ago

“Deposited 400 euro, mostly 1euro spins... I only hit one feature out of 400 euro which I only got back 4 euro? And the feature I got was a 20 cent spin? Worst site I have played on by far! Stay away from betway”

Helpful Report

Posted 1 year ago

“Betway is a scam really. I went through all reviews just to check if maybe I'm the only one with the problem and turns out I'm just part of the universe.. People should really stop betting or anything on betway. This is one gambling platform rigged to rob people off. If you are still on betway and you play casino game especially the habinero games then you know what I'm talking about. They cheat so much they don't even hide anymore. Please stop! Rather move to other betting platforms just not betway. The choice is yours just don't say you were never warned”

Helpful Report

Posted 1 year ago

“I have requested a withdrawal using interact etransfer. I have not received a PASSWORD! I have contacted them 4! 4 different times and each time they tell me the same thing! We have escalated it, wait 72 hours and NOTHING GETS RESolved!!”

Helpful Report

Posted 1 year ago

“I have deposited 10000INR 1 MARCH 2023 14DAYS TAT. STILL AMOUNT NOT REFUNDED BACK . 1MONTH OVER AMONT NOT RECEIVED”

Helpful Report

Posted 1 year ago

“I'll withdrawal but money not received my account still 4 days but no response I'll never play betway please send my money my account I'll won 3 lakh to please refund”

Helpful Report

Posted 1 year ago

“I made deposite of 14000 on 29th jan it's very long time 3 months. I request to betway team to refund my amount. The request when I ask to betway chat team they block my account and not able to talk in chat when I try again why it is happening for me please your proper explaination required.”

Helpful Report

Posted 1 year ago

“Deposited £95 left my bank but balance did not update told I'll just have to wait never heard anything like it there is hundreds of reviews online thatvhave exact same issue so seems some sort of scam they run”

Helpful Report

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

“A female from Betway only called me the other day to discuss the reopening of my account. I then receive an email from these S.H.I.T people telling me they have set a deposit limit of £150. And that my account is now open. I deposit £100 only for these S.H.I.T people to close my account. I then receive an email me telling me I have not met the responsible gambling requirements. What the f.u.c.k is all that about? Why did they not tell me this before I deposited. I have now asked for a subject access request. I want all emails to and from, all telephone calls, and I want this information from the past 4 weeks. Fail to provide me with this information within 28 days? Then these S.H.I.T people will be hearing from the information commissioner's office. I've already emailed a claim to ecogra regarding my £100 deposit. Because I know very well that these S.H.I.T people will try and hold on to my money longer than necessary.”

Helpful Report

Posted 1 year ago

“The most 3rdClass app Deposit doesn't take time But withdrawal takes more than 24hr. Suggestion- Please improve your withdrawal section.”

Helpful Report

Posted 1 year ago

“Money keeps dissappearing on account, no control over pausing or playing on casino games. You can actually see that the game is rigged by how it changes and how it turns to slow down or cancel already placed bets that end up winning. How does that happen unless the already know the result before the game starts. The website is rarely working.”

Helpful Report

Posted 1 year ago

“Where do you start. Don't honour free bets, support is specifically designed to be elusive and evasive. Many people not have deposits credited or withdrawals returned. Even the support e-mail address listed here is not genuine - to contact them you need to contact an e-mail address in Zambia. Their UK business was dissolved and operate out of Zambia with Maltese Licensing I believe. They probably realise that nobody will challenge them. Not sure if they switched after receiving a big fine for advertising on a childrens section of a website or whether there was another reason. This company should be AVOIDED - you have all been warned. If you win - don't be surprised if you don't get paid.”

Helpful Report

Posted 1 year ago

“I feel like ooo poor betway, lots of awful reviews, lots of complaints, lots of money lost!! They do hold a Uk licence, they are a registered uk company?? So why is betway not been investigated by the fraud squad??? Or is this being over looked cos they are all scammers? WON 400 quid, clicked withdrawal, no monies received, cant speak to anyone, cant get an answer from the on line chat, cant now look at withdrawal stage as error code 500, why is no one revoking betways licence to trade not only in the Uk but everywere, why are the met police fraud team NOT investigating this, or are they on their non pay roll, this company (use that word loosely) needs to be outed, think the tabloids will do the investigating and lets hope it makes headlines. Betway scammers in plain sight. DO NOT USE THIS SITE WILL THIEVE YOUR MONEY LIKE PINCHING A CHILDS CANDY, Avoid at all costs. Scammers, fraudsters, thieves, low lifes, scum bags.”

Helpful Report

Posted 1 year ago

“wish I could give 0 stars... they stole my bet and voided my winnings”

Helpful Report

Posted 1 year ago

“Betway is a fraudulent company, they steal the money received, my example is that I asked if the chat could stop the payment 300e and return it to the account. Customer service live chat told me that it should be done by the technical service. they themselves returned the funds 300e to the Gambling account and locked it and no one answered me clearly from the attached that they kept the money and do not want to pay it, I will file a lawsuit and hire consumer protection in Ireland this is theft This is scam company registered in Malta I wont to close account and withdraw my 300e because I put that...”

Helpful Report

Posted 1 year ago

“I am writing this review after contains betway almost 100 times on chat or email and no action taken for the deposit I made. Even shared the bank statement and deposit slip but they are neither depositing money into my betway account nor refunding back to my bank account. Worst experience ever, please stay away!”

Helpful Report

Posted 1 year ago

“Don't not trust them... I deposited money 40 days back and it's still not added to account nor refunded. Every time I contact customer care, they say payments team is looking into it and there is no TAT.”

Helpful Report

Posted 1 year ago

“If I could give less than one star I would. Made a withdrawal on November 23, 2022 and still have not received my winnings. They told me to choose my preferred withdrawal method but there is no way to. Customer support has had me running in circles. No one monitors the email. I’ve been told the issue has been escalated but not told where or why it’s been escalated. Live chat is a waste of time. This is very very disappointing. I believe it to be a scam. Do not use betway unless you want a huge run around. Go Elsewhere if you want to see any payout.”

Helpful Report

Posted 1 year ago

Betway is rated 1.7 based on 493 reviews