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Betway Reviews

1.7 Rating 496 Reviews
16 %
of reviewers recommend Betway
1.7
Based on 496 reviews
Customer Service
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Telephone, Live Chat, Email
Queries Resolved In
Over A Week
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0808 238 0056

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support@betway.com

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Betway 1 star review on 19th November 2024
Frosst905. Andre Betton
Betway 3 star review on 1st October 2024
Shane
Betway 5 star review on 4th July 2024
Heidi
Betway 1 star review on 27th June 2024
MD
Betway 1 star review on 6th June 2024
Nathan Gammell
Betway 1 star review on 19th May 2024
Bongani
Betway 1 star review on 13th May 2024
Innocent
8
Anonymous
Anonymous  // 01/01/2019
I would suggest stay of this site. I got here late. Specially after getting burnt for $3500. I bet on a game and won but their funky bonus rules let me withdraw only part of what I won. That too we are still waiting!!!!! I wanted to contact customer service but surprise surprise some chat you cannot even talk to. So for sure they indulge in fradulant practice and must be sued.
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Posted 3 years ago
Wow! I'm new, placed a bet an NFL on 4 games. Pick the winner (with point spread). All came through, but not according to Betway. Try reaching them to find a reason. Impossible. Must be a scam. Never heard of a betting company not paying out winners. Definitely won't recommend to friends.
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Posted 3 years ago
This company is without a doubt the worst online sites I’ve been on ...!! If you have a problem forget about customer services because they don’t care...!! Only site I’ve been on that even if you win you don’t get paid ...!!! Stay away ..!!!
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Posted 3 years ago
Betway is a scam when I played a match and bet on the team which is easily win but after putting the bet amount in 99% cases result will change
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Posted 4 years ago
Sir in betway app i withdraw 1000rs amount 3/1/2021 sir in betway app showing in transactions history paid sir till now I dint receive any amount to my bank account we are trust this game and playing plzzz check it sir
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Posted 4 years ago
I deposit by e transfer and they just took my money never appear in my betway account !!!
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Posted 4 years ago
do not use, deposited money won 2 bets and they limited my betting and held the bet as open, deposited twice more to find i could bet pennies on each line so withdrew straight away, 4 months later and every legal document of identification i own they have and still in review, basically you will never recieve your withdrawals do not use them!
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Posted 4 years ago
I bet on Trump I can't believe they stole 800$ CAD from me. The electors have not yet voted, but Betway settles the bet, which is still to be determined. This is criminal! I feel like i was shaken down by some sort of cabal. I demand Federal investigation into this! How much money has been stolen? MILLIONS
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Posted 4 years ago
If I could give no stars I would. I had money on the US presidential election. Come to find out "their senior trading team" decided the outcome long before it has legally been called. There are still lawsuits and court proceedings going on as we speak. No winner has been sworn in. How on earth can Betway decide they are going to call it!? Trying to get in touch with someone in the company is also a nightmare. I got (what I believe were) automated responses in the chat. No actual answers. People are being scammed out of their money. Had Biden actually been declared the new POTUS then no issues on my end. I'll accept the loss, at that point it's on me. But as it stands right now, they stole money from people. Period. If anyone else who feels scammed knows of where we can take this to have something done, please let me know.
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Posted 4 years ago
If I could give no stars I would. I had money on the US presidential election. Come to find out "their senior trading team" decided the outcome long before it has legally been called. There are still lawsuits and court proceedings going on as we speak. No winner has been sworn in. How on earth can Betway decide they are going to call it!? Trying to get in touch with someone in the company is also a nightmare. I got (what I believe were) automated responses in the chat. No actual answers. People are being scammed out of their money. Had Biden actually been declared the new POTUS then no issues on my end. I'll accept the loss, at that point it's on me. But as it stands right now, they stole money from people. Period. If anyone else who feels scammed knows of where we can take this to have something done, please let me know.
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Posted 4 years ago
The games are decent and the website is pretty good but the customer service is an absolute mess. It's purposely difficult to contact them. Once you do manage to contact them -which is only available through live chat- it is painfully slow.
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Posted 4 years ago
I bet on Biden winning the 2020 election ...4 other major companies also so thought I would try it ALL OTHERS have paid me out and last chat with betway was rude no £ until inauguration Jan 21st noon !!!!!! Are they keeping the £ to make interest ???? Never ever again and bet on other sites now
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Posted 4 years ago
i bet on Biden winning the USA election ...thought I would try it....They tell me inaurgation day making £££% interest....4 others like virgin,paddy,sky, betfred PAID OUT and need the ££££. NOT THEM like Trump runs them ....no no no Trump will win no £ Damn disgrace
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Posted 4 years ago
I have never experienced mental pain with any company the way I have experienced with Betway. After depositing $400 to my account and sending verification documents, they decided to lock my account, for no reason! I also placed winning bets before the account got frozen. It's almost a month now and I still have not heard from their so-called 'operations team' after contacting countless live agents. My account is still locked, and I have lost complete hope, and I have accepted my money has been taken and won't be returned. Any customers reading this review, don't even think about using betway. They will take people's money and won't notify them about what happens to it. I am still waiting for my money!
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Posted 4 years ago
I'm only waiting 6 days guys for a withdrawal and I'm now worried. I hope we all get sorted . This cant be true sure betway are licensed by the gambling commission and have an app with google adverts on youtube I'll sit pretty for a few days before I react . I hope betway looks after there customers. Your nothing without your customers. If they are scamming it wont last longer than another two weeks
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Posted 4 years ago
If you want to avoid being scammed and being robbed off from you withdrawals, do not join. After 2-3 years being a loyal customer of betway, they started with this so called review. I requested a withdrawal of 720 dollars which they never released because they said the want to complete the review first. After providing all the information they needed from my bank statements from June-August to receipts and proof of my self-employment. They said that this is not enough and kept interrogating me and no matter what I said in terms of my transactions, they were not satisfied and kept twisting their questions and delaying my review. They even asked me to provide my parents address and phone number. Doesn't that sound like a scam? I eventually got tired because it seems like they are just scammers and told them I have provided all the information I have and they made things worse by completely suspending my account. Tomorrow, I will open an investigation with my bank and notify the authorities for all the transactions between Betway and me. They take your money and do not give you you withdrawals. Be aware! I hope that my lesson teaches you a lesson too and you won't be fooled to join this scam.
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Posted 4 years ago
Betway it's a scam no good for individuals beware of it it fakes matches results
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Posted 4 years ago
I'm adding to the list of bad reviews. Dont gamble on this site if you ever expect to be paid. They take no responsibility with completing withdrawals...they use a third party called gigadat...and blame them for not providing passwords...its a scam site...stay away..
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Posted 4 years ago
Betway is what I use. There are a lot of bad review about this site Betway. I need to write this review because I am starting to worry but I don't have any problem so far. I signed on to this site back in 2019 to gamble on NFL. First I tested this site out by only limiting myself to a max 400 to 500 deposit and tested out the withdraw once I started to win. No problem just a three days wait and the money is in the bank account. No problem in 2019. As of right now 28/10/2020 NFL season my limit is increased to 5000 deposit a week. I am having no problem with the withdraw. I just withdraw 2500 and it was a three day wait and boom! money is in the bank account. I am not using the phone app. I login on my PC. I have the phone app to check only. Gamble on NFL only. So far so good I will keep going and if you are gambling on sport use Betway. If things change I will update the review.
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Posted 4 years ago
NEGATIVE 5 stars, THEY KEEP PLAYING GAMES ABOUT ME CASHING OUT SAYING I NEED TO SEND THEM MORE INFORMATION. THE LAST THING THEY NEED WAS MY HYDRO COMPANYS LOGO!!! A LOGO!! AND AFTER SEBDUNG THEM OVER 100 emails 100 pictures and 50 hours in chats still nothing. THEY SCAMMED ME FOR $4000 AND THIS WILL NOT BE THE END!
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Posted 4 years ago
Betway is rated 1.7 based on 496 reviews