Hi there,
Thank you for your feedback!
We're thrilled to hear that you find our jewelry perfect.
We appreciate your suggestion regarding the packaging, and we'll certainly consider it as we continuously strive to enhance our customers' experience.
We hope you enjoy your new purchase and continue shopping with us!
Best regards,
Jay
Hi Kristie!
Thank you for taking the time to leave us a review about your experience at our Frankston store.
Thanks so much for your kind words and for sharing your positive experience with us. We always love to hear great feedback from our customers and it makes our day to know that we are doing things well.
We hope you enjoy your purchase and continue shopping with us!
Kind regards,
Jay
Hi Sanjani!
Thank you for taking the time to leave us a wonderful review about our service.
We hope you enjoy your new purchase and continue shopping with us!
Be Fabulous.
Best regards,
Jay
“Their online store is easy to navigate and click and collect went smoothly with their friendly staff.
The quality of the sleeper earrings I purchased is not as high as my previous pair from another retailer. The catch doesn't line up/click in as smoothly and they are a bit thicker feeding through my ear hole to begin with which was uncomfortable at first. They do function though and will do for now.”
Hi Emily,
Thank you for your positive feedback regarding our online store and the smooth click-and-collect experience with our friendly staff.
We strive to provide high-quality products to our customers, and we apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we will consider it as we continue to improve our products and services.
If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us.
Kind Regards,
Jay
Hi Melissa!
Thank you for taking the time to leave us a review.
We hope you enjoy your new purchase and continue shopping with us!
Be Fabulous.
Best regards,
Jay
Hi Derek!
Thank you for taking the time to leave us a wonderful review.
We hope you enjoy your new purchase and continue shopping with us!
Best regards,
Jay
Hi there,
Thanks for taking the time to leave us feedback.
We're glad to know that you love the products. Your satisfaction is important to us, and we appreciate your input regarding the earring stems. We'll consider this for future improvements.
You may reach us anytime at our email address: customerservice@bevilles.com.au
Kind regards,
Jay
“Amazing to find a limited edition Saiko I've been hunting on your website, Absolutely no issues purchasing from your site, but the issue for me was when I went to pick it up from Penrith Plaza Bevilles.
I was interogated by two seperate staff mebers as to why I purchased the watch online, rather than coming in to purchase it through the store. I was a bit taken aback as I purchased the watch and paid via your website, is that a crime? The two women, one who said she was the manager, separately asked me why I purchased online and the nature of the questioning made me feel as though I had done somethiong wrong. The manager told me fthat the store could not honor the purchase warranty because I had paid online. This instantly sounded like BS to me, and when I latter looked at your online policy, it seems I am covered by a 14 day limited warranty. Not sure why the manager told me I wouldn't be covered. I informed both assistants that I had visited the Penrith Plaza Bevilles a week prior, and they did not have that particular Seiko on display, but I found one online. Kinda diminished the great feeling I had finding the watch on your webiste. A real pitty. Other than that unpleasantness, the website works great.”
Hi there,
Thank you for leaving your feedback.
We strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We understand how this experience may have diminished the excitement of finding your desired watch on our website, and we sincerely regret any negative impact it had on your overall shopping experience. Your feedback is invaluable to us, and we will strive to improve our processes to prevent similar incidents in the future.
You may reach us anytime at our email address: customerservice@bevilles.com.au
Kind regards,
Jay
Hi Therese!
Thank you for taking the time to leave us a wonderful review.
We hope you enjoy your new purchase and continue shopping with us!
Be Fabulous. :)
Best regards,
Jay
Hi Vicki!
Thank you for taking the time to leave us a review.
We hope you enjoy your new purchase and continue shopping with us!
Be Fabulous.
Best regards,
Jay
“For the price this Casio watch is outstanding value, coupled with fact it has a battery life of ten years it sells itself. Thank you Bevilles for providing access to good products and service.”
Hi Fj,
Thank you for your wonderful feedback!
We're delighted to hear that you find our Casio watch to be exceptional value for the price, especially with its impressive ten-year battery life. At Bevilles, we strive to offer high-quality products and excellent service, and we're thrilled to have met your expectations.
We hope you enjoy your new purchase and continue shopping with us!
Best regards,
Jay
Hi Suzanne,
Thanks for taking the leave us a positive review.
We hope you enjoy your new purchase and continue shopping with us!
Be Fabulous.
Best regards,
Jay
Hi Nicole,
Thank you for your positive feedback! We're delighted to hear that you found our bangle at a great special price and that it was delivered to you promptly within days.
We hope you enjoy your new purchase and continue shopping with us!
Best regards,
Jay
Hi Cindy!
Thank you for taking the time to leave us a review.
We're thrilled to hear that our product is made for a beautiful gift for your 10-year-old with a unique name! Thank you for sharing your positive experience with us.
Be Fabulous.
Best regards,
Jay
Hi Greg!
Thank you for taking the time to leave us a review.
We hope you enjoy your new purchase and continue shopping with us!
Kind regards,
Jay
Bevilles Customer Service
Hi Maria,
We're glad that you are satisfied with our service!
It motivates us to work hard and provide excellent customer service.
Hope to see you soon shopping with us!
Kind regards,
Lyn
Hi Jill,
We're so thrilled to hear that you are satisfied with our over all service. This motivates us to strive harder and to provide excellent customer service!
Thank you again for your time and leaving us a five-star review.
Kind regards,
Lyn
Hi Jayne,
Thank you for sharing your positive experience!
We're thrilled to hear that you are statisfied with our delivery service. We look forward to serving you again in the future and appreciate your trust in our services. If you ever have any questions or need assistance, feel free to reach out. Happy shopping!
Kind regard,
Lyn
Hi there,
We're thrilled to hear that you received your order promptly and we look forward to serving you again in the future. If you ever have any questions or need assistance, feel free to reach out.
Have a great day!
Kind regards,
Lyn
