“Terrible delivery time - despite paying for express it took almost a week and a half.
No contact from the company to explain why or when it would arrive.
When I emailed to ask, they again made no attempt to explain why or when it would arrive, they just defended their T&C.”
“One of the worst customer service I ever had in my life
Order was placed over 10 days ago no reply eventually after e-mailing again got reply will send my watch from another store still waited nothing happened had to e-mail back to get update got reply we are refunding your money
Absolutely ruined Father’s Day gift 🎁 that was placed for my father
Will never recommend anyone to buy for Bevilles.”
“ordered something on 3rd sep online after contacting store and was told by shop assistant it would arrive by 8th.(was for 18th birthday) Order took many days to even process. Order did not arrive till 10th”
“Ordered a ring 2 weeks ago. Despite multiple emails regarding my purchase , my order which was supposed to be a birthday present on Sunday 12th I still have not received my order and still no update to when if ever my order will be delivered. Extremely dissapointed.”
“Ordered a chain for my husband, and received an email thanking me for my purchase of a watch, with warranty attached. Then received an email saying my order was cancelled as the chain was out of stock, without any recommendation of an alternative. Very disappointed as this was a gift for a special occasion.”
“In ordered a gift for my wife birthday and it supposed to deliver within 5 days. It got delivered after 15 days but again the gift was damaged and I have to send back for change. Not sure how long this will take to deliver back”
