“Ordered my item on the 30th of September and still haven’t received it open for click and collect next time like everyone else I could travel around Australia faster than this”
“We still haven't received the E-Voucher that was paid for.
Please call me on 0425006646
If I knew there'd be a delay I wouldn't have gone ahead.
Phillip Schols
@ Marfar Austr.”
“Order took 2 weeks to ship and by the time it was packed one item was out of stock. Paid express post and gave 5 business day lead time for birthday gift. Birthday was missed and had to order the other item elsewhere. Very disappointed.”
“I place an order on 23rd September and it is been 12 days and my purchase hasn't been sent yet. It's for a gift and not confined that I'm gonna receive it in time”
“Still haven’t received my product yet
Understand it’s covid it took 1 week before it was despatched which was prompted by me contacting you.
Was promised a despatch day which wasn’t met and zero communication from your side. Happy to take customers money but not provide any service or product
Very poor service”
“The evil eye necklaces are not worth what I paid for them . Very weak chain and thin and small . Paid for something I won't wear and unfortunately got 2 one as a gift which I won't gift now.”
“I purchased a watch for my sons birthday it took 12 days for you to email me to say it was out of stock and you will refund my money, however online it still says it is in stock.
This left me without a present for my son and I now had to find him a watch in a 5day period.
I am extremely unhappy with the service a will never shop with Bevilles again.”
“Disappointed that a watch which was available online, after researching many other online sites, was paid for and then not available…
A lot of time wasted and had to start the search for a watch all over again.”
“I placed my order on 6 September and it still hasn’t been dispatched (today being 21 September). I understand that store closures may have caused some delays but other retailers are in the same boat and all my orders with them were able to be dispatched within 5 business days.”
“Very unhelpful support staff, tracking information for delivery was totally wrong. Wasted a lot of time dealing with Bevilles, freight company and actual manufacturer when Bevilles should have handled all that.”
“I paid for online express delivery, expecting it would come in a few days for an important occasion. It’s been 2 weeks and still hasn’t arrived yet. They said it would be another week delay and still hasn’t arrived. We called experienced such poor service. Will definitely not be shopping here again.”