Hi Mel,
Thank you for your feedback.
We are sorry to hear that you are not satisfied with your item.
Please email customerservice@bevilles.com with your order details so we can arrange a solution for you.
Kind regards,
Zerina
Hi Debbie,
Thank you for your feedback.
We are happy to assist you both in store and online with finding a good solution for your pendant.
Please feel free to go to any one of our stores, or email us at customerservice@bevilles.com.au.
Kind regards,
Zerina
“Fast delivery. Great price (Black Friday sale).
The box/packaging was disappointing and I will not be using it to gift the earrings. Felt cheap and didn’t like the blue colour/design (yes I understand this is branding/marketing - make the product inside appear cheap)”
Hi Shelley,
Thank you for your thorough feedback on all aspects of our product and service.
We will pass on this feedback to the relevant teams.
We hope that we will still see you shopping with us in the future :)
Kind regards,
Zerina
Hi Lynette,
Thanks for sharing your experience with us.
Our intention to help our customer and make them happy .
Have a Merry Christmas.
Kind regards,
Shabnam
Hi Donna,
Thank you for the great feedback! We hope your granddaughter loves her new gift!
We hope to see you shopping with us again soon!
Kind regards,
Palvir
“Customer service instore and online is excellent. Very quick to respond and action my request. Ill keep purchasing from Bevilles thats for sure. Thank you”
Hi Mia,
Thank you for taking the time to share your wonderful experience with us! We are so glad to hear we were able to provide you with our excellent service.
We hope to see you again!
Kind regards,
Palvir
“My order was despatched quickly and delivered quickly. I also made a phone call to check stock and it was answered quickly and accurately.
I would definitely buy from Bevilles again.”
HI Mark,
Thank you for taking the time to share your experience with us! We are very happy to hear that you were pleased with out excellent service. We hope you are enjoying your new purchase!
We appreciate your support!
Kind regards,
Palvir
Hi Fofee,
Thank you for taking the time to leave us a review. We are so sorry to hear this has happened!
Could you please email us on at: customerservice@bevilles.com.au and our online team will assist you in resolving this issue.
Kind regards,
Palvir
Hi Ekta,
Thanks for the time and sharing your experience with us.
We are here to help the online and instore customers, finding the right gift for someone else or even a gift to themselves with our products and services.
Glad to see you happy.
Stay Fabulous!
Kind regards,
Shabnam
Hi Tricia,
Thank you for leaving us a review. Unfortunately for some of our items, we do not have an image of someone wearing our products on file.
If you have further questions, please email us on at: customerservice@bevilles.com.au and our online team will assist you.
Kind regards,
Palvir
“The necklace is beautiful, but when it arrived it was not packaged properly and so I spent an hour trying to remove a knot that had formed in the chain! Maybe securing the necklace better and ensuring it is clasped before shipping is a better idea!”
Hi Samantha,
Thank you for sharing your experience with us. We are sorry to hear this has happened.
At Bevilles Jewellers we aim to create a positive atmosphere within our stores, however it seems that we have not lived up to your expectations. We are sorry we have let you down.
We value your comments, and will follow up your concerns. We want our customers to feel fabulous, and have an amazing experience with us. We hope that you will consider Bevilles in the future and notice a difference.
Kind regards,
Palvir
“Easy to buy items whether it be in person or online. Out of stock item was notified and refunded very quickly with shipping for the rest was fast. Item in perfect condition and looks nicer in person compared to online photos.”
Hi there,
Thank you for sharing your experience with us! We are glad to hear that the issue was resolved quickly and efficiently. We hope you are enjoying your new purchase!
Kind regards,
Palvir
Hello Faye,
We are sorry to hear you are unhappy with your recent experience.
If you would like to give us more feedback feel free to contact our customer service team at customerservice@bevilles.com.au
Kind regards,
Wafaa
Hi Nathan,
Thank you for the great feedback. We are happy to hear that you are loving your new purchase and hope you get many wears out of it!
Kind regards,
Palvir
Hi Sean,
Thank you for sharing your experience with us. We are happy to hear that you were pleased with our excellent service and we hope you enjoy your new purchase!
Kind regards,
Palvir
