Hi Humna,
Thank you for sharing your experience with us.
We are sorry to hear you were not satisfied with the delivery time. We hope you consider us in the future.
Stay Fabulous,
James
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Hi Danielle, We sincerely apologize for the inconvenience caused to you. We have fixed the technical glitch and refunded the postage cost back to your account.
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We are pleased to know you had a satisfactory experience using our online store.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
“Still haven’t heard back from the customer service team about the damaged earrings. Not sure what else to do other than leave a review and feedback since I’m not getting a response from my email. Lack of a response from the customer service is pretty terrible considering I provided photo evidence and it’s been nearly a month and still no response ?”
Hi Christine,
Thank you for taking the time to share your experience with us. We are sorry that it was not a positive one.
Your feedback is valuable to us as it helps us improve the way we do business. If you'd like to provide further details or speak to a member of our customer service team please email customerservice@bevilles.com.au and we can assist you further.
Kind regards
Thank you for leaving us a review!
We are pleased to know you had a satisfactory customer service experience.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
“Your instore staff are so rude.
One older lady came over to ask what we needed, I told her I was picking up an online order.
She said to see someone else because "she doesn't do click and collect". Then walked away
Another male approached me and asked what I needed. I said I had an online order to pick up. He said: "what kind?"
I said I have an online order.
He said: "we have different types of online orders".
I said: "okay..."
He said: "what type did you get?"
I said I don't know....
(Seriously? Do you really expect your customers to understand and know your processes and every kind of way that you sell properties?)
He said: "we have laybuy and click and collect"
I said: "click and collect then"
Then he walks off in a huff to get the order.
I wouldn't shop there again... I'm a customer picking up an order that I already paid for, I'm not there to get the third degree and snubbed by your staff.”
Hi Charles,
We are sorry to hear you are not satisfied with your experience at Bevilles, this is not our intention.
We value your comments and will follow up with your concerns. We hope you consider us in the future.
Bevilles Jewellers
Customer Service
“Easy to navigate online shop and purchase. Contacted their customer service to confirm whether the order went through, CS representative Julia was very helpful in explaining where order is and how long it will take to deliver my purchase. To my surprise receive my order earlier than what was informed considering I chose standard delivery as well. Overall very happy with my purchase and quick delivery.”
Hi Rosemary,
We are sorry to hear you are not satisfied with your experience at Bevilles, this is not our intention.
We value your comments and will follow up with your concerns. We hope you consider us in the future.
Bevilles Jewellers
Customer Service
“Today I have received the parcel which is pretty quick. But unfortunately few items are missing. Trying to call on given number but unattended. Product quality is satisfactory though.”
Hi Mahwish,
We are sorry to hear you are not satisfied with your experience at Bevilles, this is not our intention.
We value your comments and will follow up with your concerns. We hope you consider us in the future.
Bevilles Jewellers
Customer Service
Thank you for leaving us a review!
We are pleased to know you had a satisfactory experience using our website.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
