“I was completely ignored by all sales representatives. 3 other customers walked into the store and were served before me. Customer service was unacceptable. No one even said hello. It is disgraceful”
Hi Belinda,
We are sorry to hear you are not satisfied with your experience at Bevilles, this is not our intention.
We value your comments and will follow up with your concerns. We hope you consider us in the future.
Bevilles Jewellers
Customer Service
Thank you for leaving us a review!
We are pleased to know you had a satisfactory experience our customer service.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
“Extremely bad customer service from Bella at the Miranda store on Thursday 3rd February, wouldn’t acknowledge me served person that just walked in after waiting there for 10mins while she served someone. Then when I spoke to her there was no apology and she laughed in my face.”
Hi
Thank you for taking the time to share your experience with us. We are sorry that it was not a positive one.
Your feedback is valuable to us as it helps us improve the way we do business. We will look into this with the store to ensure it doesn't happen again in the future.
Kind regards,
Bevilles Jewellers
“Timeframe of getting back was good. Received my goods a little late, due to sourcing, but was advised and given time line, which was good. Further opportunity for improvement - reading entire query to enable full assistance. Still waiting to hear back regarding the membership number not linking online, but shows on my instore purchase receipts, would appreciate all purchases to be included.”
Thank you for leaving us a review regarding your recent purchase!
We hope you continue to shop with us and please email us if you need any assistance with your online profile.
Stay Fabulous,
Bevilles Customer Service.
Thank you for leaving us a review!
We are pleased to know you had a satisfactory experience with your purchase, we hope you enjoyed your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We are pleased to know you had a satisfactory experience with the customer service team!
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We are pleased to know you had a satisfactory experience with our team!
We hope you enjoyed your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Hi Maria,,
Thank you for taking the time to share your experience with us.
We are sorry to hear you are not satisfed with your purchase.
We hope you consider us in the future.
Stay Fabulous,
Bevilles Customer Service
“Unfortunately I can not give a great rating for my recent purchase as both items are incorrect so I think i that who ever is doing on line orders need to be double checked as I am concerned that I will have problems returning these items”
Hi Kelly,
Thank you for taking the time to share your experience with us.
We are sorry to hear you are not satisfed with your purchase.
We hope you consider us in the future.
Stay Fabulous,
Bevilles Customer Service
“Well after waiting several weeks I finally got one of my rings order 1100901 ,I ordered a size Q and got a size N and to make sore I was right I got a jewller to check and they agree it’s a size N this is not good after waiting awhile ,I also have another ring ordered and have ask for my money back but had no reply ,once again not good enough, Regards Bian”
Hi Brian,
We are sorry to hear you are not satisfied with your experience at Bevilles, this is not our intention.
We value your comments and will follow up with your concerns. We hope you consider us in the future.
Bevilles Jewellers
Customer Service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that they have enjoyed using the product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
We appreciate your feedback and will have a look into this.
Stay fabulous and happy shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We are pleased to know you had a satisfactory experience with our customer service team!
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
