Hi Jennifer,
Thank you for taking the time to share your experience with us! We are glad to hear you are happy with your purchase! We hope to see you in the future!
Stay Fabulous,
Shabnam
Customer Service Team
“Beautiful bracelet but you do false advertising! There is supposed to be diamonds even very little in this bracelet and nothing everything is plain silver!had it confirmed by a proffesional jeweler! Will not buy from you again!i paid alot for this.very disappointed!!”
HI Marisca,
Thank you for taking the time to share your experience with us! We Have sold a lot of this bracelet to happy customers. If you like, send the bracelet to head office and we will do further assessment. Some individual jewelers have no intention to complement the bigger companies.
We want our customers to feel fabulous and have an amazing experience with us. We hope that you will consider Bevilles in the future and notice a difference.
Kind regards,
Shabnam
Customer Service Team
Hi Joe,
Thank you for taking the time to leave us a review. We are glad to hear that you are happy with our excellent service and your new purchase!
Kind regards,
Bevilles Jewellers
“Staff were nice, but very chatty with eachother which I felt slowed them down and I could clearly see the new employee felt uncomfortable. They were a bit nasty/ rude when she made a mistake. I felt bad for her. As for my ear rings, the sleepers have little sharp bits that are uncomfortable and my big hoops are extremely hard to secure in- because of this they have cracked.”
Hi there,
Thank you for taking the time to share your experience with us.
At Bevilles Jewellers we aim to create a positive atmosphere within our stores, however it seems that we have not lived up to your expectations. We are sorry we have let you down.
We value your comments, and will follow up your concerns. We want our customers to feel fabulous, and have an amazing experience with us. We hope that you will consider Bevilles in the future and notice a difference.
Kind regards,
Bevilles Jewellers
Hi Laura,
Thank you for taking the time to leave a review with us. We are so glad to hear that you're happy with your new necklace!
We appreciate your support!
Kind regards,
Bevilles Jewellers
“the whole experience was an easy thing to do.
Your bed site was well set out and very easy to find what I was shopping for.
When the parcel arrived it was well packed and well presented and the card
and greeting for your CEO was a very nice touch. thank you.
thank you for an excellent job.”
Hi Ross,
Thank you for taking the time to share your experience with us. We are glad to hear that you're happy with your new purchase and our excellent service!
We hope to see you shopping with us again in the future!
Kind regards,
Bevilles Jewellers
Hi Nicole,
Thank you for taking the time to leave a review with us. We are happy to hear that you were satisfied with our excellent service!
Kind regards,
Bevilles Jewellers
Hi Barbara,
Thank you for taking the time to leave a review with us. We are so glad to hear that you're happy with your new purchase!
Kind regards,
Bevilles Jewellers
“My daughter was very pleased with watch and it was in time and it came in a nice box as a present this was nice the only snag is it needs links taken out of it we are not sure were to take it”
Hi Sheila,
Thank you for taking the time to leave a review with us. We are very glad to hear that you're happy with your new purchase!
If you have any questions in regards to the watch, please send us an email on at: customerservice@bevilles.com.au and our online customer service team will assist you.
Kind regards,
Bevilles Jewellers
Hi Martha,
Thank you for taking the time to leave a review with us. We appreciate your support and your kind words!
We hope to see you shopping with us again in the future!
Kind regards,
Bevilles Jewellers
“I got this same watch for Christmas, 40 years ago. Unfortunately it broke that day & my parents didn't get it fixed. Soooo.... I've learnt my lesson & now I feel I'm ready to take care of a Mickey Mouse watch 😄 You guys have sincerely made me so very happy. The quality is so amazing too. Thank you from the bottom of my heart 💜”
Hi Michelle,
Thank you for taking the time to share your experience with us! We are glad to hear you are happy with your purchase! We hope to see you in the future!
Stay Fabulous,
Shabnam
Customer Service Team
“Wish the anklets were larger sizes in length or had the options to come with extenders.
The sleeper earrings were smaller than I expected maybe showing a picture of them in an ear to show actual size.”
“I’m very disappointed with my product as it doesn’t really clean, I thought that buying a Beville’s one was better than buying the cheaper ones, I would like to return and request a credit”
Hello there,
Thankyou for taking the time to leave us a review!
Our customer service team would be more than happy to assist you with any return requests, please reach out at customerservice@bevilles.com.au
Stay Fabulous!
“The guy serving us told us he had my size put away at Watergardens. We drove there only to find out that there was no ring put away. He also acted like we were not worth serving because it was under $100 sale.”
Hello Sally,
We thank you for taking the time to leave us a review.
Our customer service team has been in touch with you to resolve this matter.
Stay Fabulous!
Hello Kylie,
In this instance please feel free to contact customer service at customerservice@bevilles.com.au
to have this matter sorted.
Have a fabulous day!
Hi Diana,
Thank you for taking the time to share your experience with us!
We are so happy to hear you are happy with your purchase!
Stay Fabulous,
Bevilles Jewellers
Hi Jules,
Thank you for taking the time to share your experience with us!
We are so happy to hear you are happy with your purchase!
Stay Fabulous,
Bevilles Jewellers
“My package got sent back to sender I have no idea where it is and have been trying to make contact with the store and courier no one can tell me where it is I’m so upset”
Hi Kristy,
Thank you for sharing your experience with us!
We are sorry to hear you are having issues with your order.
Please reach out to us at customerservice@bevilles.com.au and we can assist you further.
Kind regards,
James
“One of the diamond necklaces I bought was advertised as 1 Ct of diamonds but when it arrived it turned out to be 0.5 Ct.
The cardboard boxes the necklaces arrived in I think are inadequate and look tacky and cheap, for a $500 necklace I would have thought the boxes would have been better than a a cardboard box.
But the time taken from ordering to receipt was very quick.”
