Hi there,
We are thrilled that you gave us 5 stars!
We are so glad to see that you were satisfied with our service and we hope you are enjoying your new purchases!
Stay Fabulous,
Palvir
Hello Kathleen,
Thankyou for taking the time to leave us a review!
We hope you are enjoying your new Bracelet and ring.
Happy shopping with Bevilles, and have a fabulous day!
Regards,
Wafaa
Hi Davina,
Thank you for the great feedback! We are happy to see that you love your item and that we were able to give you a replacement!
Kind regards,
Palvir
Hi Ellen,
Thank you for your kind words. We are happy to see that you gave us 5 stars! We appreciate your support!
We are pleased to hear that you are enjoying your new earrings. We hope to see you again!
Kind regards,
Palvir
Hi Valerie,
Thank you for your wonderful feedback!
We are so happy that the online ordering process was smooth and easy for you,
We hope to see you shopping with us again soon!
Kind regards,
Zerina
Bevilles Customer Service
Hi Reem,
Thank you so much for your lovely feedback :)
We work hard to bring out the very best designs for our customers! We hope to see you shopping with us again soon :)
Kind regards,
Zerina
Bevilles Customer Service
“I couldn't find the piece of jewellery that I was looking for, for my granddaughter in a store in Brisbane. I remembered Bevilles when it was at Westfield Chermside and had bought many items there. Found what I was looking for on line in an instant. Very happy with all aspects of purchase and delivery. Love the necklace. I'm sure my granddaughter will too at Christmas.”
Hi Vicki,
We are so glad to hear that you were able to find the item you were looking for for your granddaughter!
Although we do not currently have any stores in Queensland, we pride ourselves on our fast dispatch and delivery so that all Australians can experience that Bevilles flare!
Kind regards,
Zerina
Bevilles Customer Service
Hi,
Thank you for your feedback!
We pride ourselves on making sure everyone can access beautiful jewellery at a great cost!
We hope to see you shopping with us again soon :)
Kind regards,
Zerina
Bevilles Customer Service
Hi Stoj,
Thank you for sharing your experience!
We are very pleased to hear that the delivery was fast and efficient and you are satisfied with your purchase!
We hope to see you again soon,
James
Hi there,
Thank you so much for sharing your experience!
We are so thrilled to hear you had a fabulous experience and love your purchase!
Stay fabulous!
James
Hi Glenn,
Thank you for sharing your experience!
We are so happy to hear the delivery was fast and efficient!
We hope you purchase with us again soon!
Kind regards,
James
Good afternoon Elizabeth,
Thank you for taking the time to share your experience with us!
We are so thrilled to hear you have had a fabulous experience with our customer service, website and your purchase!
We hope to see you again in the future!
Stay fabulous,
James
Hi Sheree,
Thank you for sharing your experience with our website!
We are so happy to hear it was easy to navigate.
We hope you enjoy your purchase!
Stay fabulous,
James
“Wasn’t impressed that the web page said Nothing about rhodium plating then upon arrival in the receipt is a clear Warning that this item is plated. You’d think for $1000 (marked down or not) the earring weinghing less than a gram would be pure white gold. Alas you rip off your customers after the fact. BEWARE. PLATING IS NOT ADVERTISED YET APPARENTLY THE NORM.”
Good afternoon Clairette,
Thank you for taking the time to share your experience with us.
We are incredibly sorry to hear that you are not satisfied with your experience via our website.
Please do not worry the earrings you have purchased are 9ct White Gold! Rhodium plating is applied on all white gold items, as this is what makes it shiny and create a bright white appearance. Gold is naturally yellow, so the rhodium plating is used to enhance the white gold appearance.
I hope this helps clear things up!
Kind regards,
James
“Ordered a beautiful ring in my size but the incorrect size was delivered
Had to travel to Miranda store which is the closest for me however they didnt have in store so am waiting on a call to see if they can get it in???”
Hi Tania,
Thanks for sharing your experience with us.
We are glad to find out, the right size has been sorted out for you.
Thanks for your patience.
Kind regards,
Shab
Customer service team
“My 2 pairs of Von Treskow earrings around all with completely bent posts!!! that was very disappointing to say the least!!!!
Would not buy online from here again”
Hi Dina,
Thank you for your review!
We are so sorry to hear you are experiencing issues with your earrings!
Please contact us at customerservice@bevilles.com.au so we can assist you further.
Kind regards,
James
