Hello Marilyn,
Thankyou for leaving us a review.
We are so glad to know you loved the gift you got for your daughter, we hope she loves it as much as you did.
Happy shopping with Bevilles.
Regards,
Wafaa
Hello Franca,
We thankyou for taking the time to leave us a review.
We are happy to know that our website was easy to navigate and our items were delivered quick in time for Christmas.
Happy shopping at Bevilles.
Kind Regards,
Wafaa
Hello Sharon,
Thankyou for leaving us a review.
We are glad to know you had a fabulous experience at our store.
Happy Shopping at Bevilles
Regards,
Wafaa
Hello Sarah,
Thankyou for leaving us a review.
We have looked through our emails and we haven't received an mail from you yet.
Please send us an email to customerservice@bevilles.com.au, and attach photos of the wrong item you have received.
Our customer service team is usually very fast to respond via email, so please do reach out!
Kind regards,
Wafaa
“Purchased a faulty belly ring. After returning for a replacement, I was told that all the belly rings were recalled. This should of been flagged when it was sent, as you could clearly see that it was faulty. Poorly handled, disappointing and a waste of time. Would not purchase jewellery from Bevilles again.”
Hello Jessica,
Thankyou for leaving us a review.
We are sorry to hear you that you landed a faulty item.
We hope you were able to have it replaced or refunded in-store, if not please reach out to customer service at customerservice@bevilles.com.au
We aim to provide our customers with the best service, and apologies for any inconvenience this has caused you.
Regards,
Wafaa
“Everything I was told about my delivery was perfect. It came in time for my daughters birthday and I couldnt be happier. I will shop at your online store again”
Good afternoon Mary,
Thanks for sharing your feedback with us.
Our intention is to deliver good quality jewelry and being ontime.
We are glad to see you happy.
Kind regards,
Shabnam
“I found everything I wanted and more both in-store and online. In-store has been easy and the staff have been lovely and very helpful. Online shopping has been a breeze. Super quick delivery and everything was boxed nicely.”
Hi Julie,
Thank you for taking the time to share your wonderful experience with us! We are very glad to hear you are pleased with our excellent services in store and online!
We hope to see you again soon!
Kind regards,
Palvir
Hi Sheralee,
Thank you for taking the time to share your wonderful experience with us! We are so pleased to hear you're happy with our excellent services!
We hope you enjoy your purchase!
Kind regards,
Palvir
“I have been waiting for over 2 weeks for an order, jr hasn’t been delivered yet! My husband bought it on the 30th November for my birthday and now it’s been 2 weeks and still nothing…. Would someone be able to tell me what’s going on?”
Hi Nina,
Thank you for reaching out!
We are sorry to hear about the delivery delay. We did everything we could to get your order to you as quickly as possible by dispatching your order the day after it was placed.
Unfortunately, we cannot control any unexpected delays with the post. The good news is, it looks like your order was delivered today!
Please let us know if there's anything we can assist you with.
Happy holidays,
Julia
Hi Wendy,
Thank you for the great feedback! We are so happy to hear you're enjoying your birthday gifts from us!
We hope to see you shopping with us again!
Kind regards,
Palvir
Hi Mingshuang,
We are sorry to hear about the trouble with your ring.
If you would like to return it you can do so via our website or with the help of our customer service team who will be happy to assist you.
Please reach out if there is anything we can do to turn your experience into a more positive one!
Happy holidays,
Julia
Hi Nina,
Thank you for the great feedback! We are so happy to hear that you're pleased with our excellent service! We hope you are enjoying your purchase.
Merry Christmas and Happy New Year to you too!
Kind regards,
Palvir
“First it was told to deliver withon 5 - 7 days after shipment, the delivery is still pending and keep changing dates. Expected dates are changing as it is coming from overseas not locally. Bad service, dont expect a quick service for sure”
Hi Anmol,
We are sorry to hear you feel this way.
Don't worry, we shipped your order the day after it was placed from within Australia. Your tracking should reflect this as well as the latest updates from Australia Post.
Unfortunately we cannot control the post but the good news is, it looks like you parcel is coming soon!
Please contact our customer service team if we can assist you with anything.
Happy holidays,
Julia
Hi Techane,
We are sorry to hear about the trouble you had with your click and collect order.
Thank you for sharing this with us. Your feedback helps us to improve so things like this don't happen in future.
We hope that you will give us another chance and notice the difference.
Happy holidays,
Julia
“Excellent service. The products, Thomas Sabo charm bracelets and charms, arrived safely packaged and are of solid quality. My grandchildren will be delighted.”
Hello there,
Thankyou for taking the time to write us a review today!
We hope your grandchildren enjoy wearing their new Thomas Sabo bracelets along with the new charms.
Happy shopping at Bevilles and have a fabulous weekend.
Kind regards,
Wafaa
Hi there,
Thank you for taking the time to leave us a review. We are happy to here you're pleased with our services.
We hope to see you shopping with us in the future!
Kind regards,
Palvir
Hi Raisy,
Thank you for the lovely review. We hope you get many wears out of your beautiful earrings!
We hope to see you again soon!
Kind regards,
Palvir
“Staff at Plenty Valley Westfield are amazing! I purchased some items on line and some later in store. The packaging on line was average for a $1000 item and when I enquired at the store if I could purchase something more ‘exciting’ for my wife to open on Christmas Day they went out of their way to help. Awesome products, discounts and staff. On line packaging not so much.”
Hi Grant,
Thank you for taking the time to review your recent purchase with us.
We appreciate your feedback, it gives us a chance to improve ourselves. We are glad to hear our Plenty Valley team were able to assist you and hope your wife loves her gifts!
Have a happy holidays :)
Julia
