Hi Samandeep,
Thank you for taking the time to share your experience with us!
We are sorry to hear you are not satisfied with your order.
All Bevilles products come in a signature Bevilles box and are packaged with care!
We will follow up with your concerns and pass on your comments.
Stay fabulous
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
“Recieved a watch with a flat battery.
I requested a replacement.
After returning watch, 3 days later after the tracking showed it had been returned, i had no correspondence, I had to ask what was happening with replacement.
I then received a full refund.
I wanted the watch not a refund.”
Hi Lex,
Thank you for taking the time to share your experience with us!
We are sorry to hear you have recieved a refund instead of a replacement. Unfortuantely this watch was no longer in stock and a refund was provided.
We appreciate your feedback as it helps us improve our services. We hope you notice a difference in the future.
Bevilles Jewellers
Customer Service
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
“Hi on the same day I did go into your Pacific Epping store to look for what I wanted and it was priced at $50.00. I decided to look at your online Bevilles store and found the same one at $30.00. When I went to pick up my purchase and was happy with the price of course I mentioned why it was cheaper online but the lady could not answer the question for me. Just curious as to why this is?”
“After clicking click and my order being changed to shipping it has taken 5 days just to be shipped. Communication between me and bevilies has been 1 sidded. None from them.”
Hi Wrren,
Thank you for taking the time to share your experience with us!
It seems we have not lived up to your expecations and have let you down, for which we are incredibly sorry.
We value your comments and will follow up with your concerns, and do better in the future.
Bevilles Jewellers
Customer Service
Hi Lucas,
We are sorry to hear you are not satisfied with your experience!
All orders take between 1-5 business days to be dispatched. We hope you shop with us again in the future.
Stay Fabulous,
James
“The online purchase process was seamless and the communication was excellent. Overall, a positive experience.
My only criticism is the shipping packaging. The exterior of the watch package was damaged. Whilst this did not affect the watch contained within, the damage to the exterior of the box containing the watch was disappointing. The item is a gift and the damage to the packaging detracted from the overall appearance. Shipping the item in a postal envelope would yield a better outcome if the watch packaging box was better protected. The addition of a small amount of bubble wrap around the box would minimize damage and address this issue.”
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide an overall positive experience.
Unfortunately, once an item has been dispatched, much of the delivery process is out of our control, including damage that occurs during delivery. We value your comments and will follow up on your concerns to ensure that this does not occur again in the future.
Stay fabulous and happy shopping!
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
“I’m badly disappointed after you cancel my one of the order. I spent lot of time on website to make a best and cost effective purchase. But you canceled it , I really liked those necklaces. If it’s out of stock you should update the website immediately otherwise it’s really painful to accept cancelation after purchase. I will not trust your site ever again and i feel it’s your business trick I guess to attract customers”
Hi Swarna,
Thank you for taking the time to share your experiences with us.
We are incredibly sorry to hear we have not lived up to your expectations and have let you down.
We value your feedback as it helps us grow and improve.
Stay Fabulous,
James
“Absolutely love my ring it’s so gorgeous even better then the picture! The only hard thing about it all was having to choose just one 😩 when I wanted them all.”
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Hi Alexander,
Thank you for taking the time to share your experience with us.
We are sorry to hear your parcel was delayed in delivery.
Stay Fabulous,
James
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
“I paid for express post and it’s been two weeks and they only just sent me an email saying it should arrive today and it did not. Very disappointed in the service, do not take peoples money for products that you don’t have in stock. I purchased this for. Gift for an occasion and that occasion has passed over a week ago now. I had to purchase another gift instead and now I have no use for this item, just waste of time and money.”
Hi Sophie,
Thank you for taking the time to share your experience with us. Bevilles aims to create a postive atmosphere however it seems we have let you down.
We value your comments and will follow up with your concerns, we hope you see a difference in the future.
Bevilles Jewellers
Customer Service
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
