“Great service, click and collect was ready very quick. I had to come into to exchange the length of the chain I bought and the man who helped me so was so lovely and helpful!”
“First time customer, including online purchase. Delivery was swift. Thank-you for your service and offering of product. I was please that I found what I was looking for at Bevilles.”
“Very long time to get the earrings I bought, had to enquire a few times, then found on my front porch yesterday, parcel squashed , box squashed and 1 earring bent ! Not happy and unable to return or swap as unable to leave home due to disability! Had to try and un bend pin of stud myself! They were going to be a Xmas gift for my mother but can’t give them to her in the condition they were delivered”
Dear Corrie,
We're so sorry about what happened.
May you please send us an email at customerservice@bevilles.com.au and share images of the item you received? We eagerly anticipate your response and value the chance to handle and resolve this issue together with you.
Kind regards,
Lyn
Hi Kathleen,
We deeply regret any inconvenience caused.
Could you kindly email us at customerservice@bevilles.com.au and share images of the item you received? We look forward to hearing from you soon and appreciate the opportunity to address and resolve this matter with you.
Kind regards,
Lyn
“The colour of the jade on the item I picked up was very different to the colour advertised online. I did click and collect and the lady at the store was sympathetic but couldn’t offer anything better. I emailed Beville’s head office and asked for someone to ring me - heard nothing back. Bracelet is quite nice, and it’s the sentiment I wanted, but poor advertising and poor customer service.”
