“It is frustrating that, when you order online and choose store pickup, the order is cancelled and refunded without consultation if the items are not available at the chosen store. Then, if you place the same order and choose delivery, the items are delivered without a fuss. Surely you can see what is wrong with that??”
“The shipping was quick and unexpected due to the time of year. My only suggestion is to make it prominent that you are Australian-based and ship from Australia. It took me a while to find a reference to Melbourne which was the clincher to the purchase.”
“Very disappointing!
Post my purchases I sent 4 emails and none are responded yet.
I cannot find a way to reach out to your team. No more purchases from Bevilles.”
“The shopping process is amazing fast and easy website was great easy to navigate and checkout was very simple and fast and the delivery was extremely fast However the quality of the product was exceedingly poor and I would not purchase from this seller again”
“The deal that I got for purchasing 3 watches is really great, made me save hundreds of dollars and there is an extra 10% discount in checkout. I know how hard it is to source 3 watches of the same kind, but you did well and sent it straight away. A big thanks to your online enquiries team as well, they handled all my enquiries well and prompt. Keep ut the good work!”
“After doing credit card payment took 5 days item
To be ready. Went to the store on Friday and the item wasn’t ready to dispatch eventhough I showed the receipts and bank slips. Adv head office haven’t cleared the item yet. I did the online payment cause I wanted to reserve the item for a fam members birthday and it was Saturday and I missed it. Collected the item later. Really dissatisfied”
