Hi Troy,
Thank you so much for your feedback, we are so sorry for this mix-up!
Please email us as customerservice@bevilles.com.au so that we can rectify this issue for you.
We hope to see you shopping with us again soon!
Kind regards,
Zerina
Hi Jannett,
Thank you so much for your feedback, we are so sorry to hear you are experiencing issues with your delivery.
Please note, once an item has been dispatched via AusPost, we are limited in what we can do regarding delivery times and processes.
However, please feel free to email us as customerservice@bevilles.com.au so that we can see what we can do for you.
We hope to see you shopping with us again soon!
Kind regards,
Zerina
Hi Gaila,
Thank you so much for your lovely feedback, we are so glad you are enjoying your purchase.
We hope to see you shopping with us again soon!
Kind regards,
Zerina
“Unfortunately not willing to move stock between stores for me to click and collect (limited or no stock in Victoria), but were willing to post directly to me, so a bit of a mixed bag. To be fair, when I placed the order to be posted it was delivered in 4 days so I was happy with that.”
Hi David,
Thank you so much for your feedback, we are so glad you are enjoying your purchase.
Unfortunately, our system does not allow us to convert Click and Collects between stores, so we do what we can to help our customers in these low stock situations.
We hope we were still able to help and we hope to see you shopping with us again soon!
Kind regards,
Zerina
Hi Tracy,
Thank you so much for your lovely feedback, we are so glad you had a good experience using our website.
We hope to see you shopping with us again soon!
Kind regards,
Zerina
Hi Clive,
Thank you so much for your lovely feedback, we are so glad you are enjoying your purchase.
We hope to see you shopping with us again soon!
Kind regards,
Zerina
Hi Jo,
Thank you for your feedback.
We are so sorry again for the mistake and we hope that we have been able to assist somewhat with the issue.
If you have any further questions or concerns please do not hesitate to email us.
Kind regards,
Zerina
Hi Tanya,
Thank you so much for your feedback!
We are so happy to hear that you had a good experience with us, we hope to see you shopping with us again soon!
Kind regards,
Zerina
“Bought my girlfriend gold hoop earrings for Christmas. They would not clip at the back and fell out 5 times on her first night of wearing them. Had to return and exchange.”
Hi Taylor,
We are so sorry to hear that this was your experience.
We are always happy to assist with refund or exchanges when issues like this arise.
We hope you will still consider Bevilles in the future.
Kind regards,
Zerina
“I received bracelet on time but when I took it to get engraved it was scratched. Looked damaged. I didn’t have too to return it as I needed it for present.
Very disappointing”
Hi Koula,
We are so sorry to hear that this was your experience.
Please email us at customerservice@bevilles.com.au so that we can get more details and assist you in resolving this for you.
Kind regards,
Zerina
Hello Sue,
Thankyou for leaving us a review!
We hope you enjoy your new Jewellery.
Thankyou for shopping at Bevilles and stay Fabulous!
Kind regards,
Wafaa
Hi Doris,
Thank you for much for your feedback!
Glad to hear that you are loving your purchase and the service delivered to you as well :)
We hope to see you shopping with us again soon!
Kind regards,
Zerina
“The website was easy to navigate and I found the perfect piece in my price range. I received my parcel very quickly and am very happy with my purchase. Highly recommend.”
Hi Rebecca,
Thank you so much for your lovely feedback!
We take a lot of pride in making the online shopping experience as smooth as possible for our customers.
We hope to see you on our site again soon!
Kind regards,
Zerina
“Fast delivery also more beautiful than the photo online
I'm so happy flexible payment options are available
Wonderful piece thank you
I will be a return customer”
Hi Bianca,
Thank you so much for your awesome review!
We are so glad to hear you have enjoyed your experience with Bevilles and love your new purchase!
We can't want to see you again in the future!
Stay Fabulous,
James
Hi Mas,
Thank you for your review!
We are so happy to hear you love your jewellery collection and that you received your order with ease!
We hope to see you again in the near future.
All the best,
James
Hi there,
Thank you for taking the time to share your experience with us! We are very glad to hear that you're satisfied with our excellent service.
We hope to see you shopping with Bevilles again!
Kind regards,
Palvir
