Hi there,
Thank you for taking the time to share your feedback with us.
We apologize for any delay in the delivery process and appreciate your patience in this matter.
Thank you for choosing our product, and we look forward to serving you again in the future.
Best regards,
Jay
Hi Sashita!
Thank you for taking the time to leave us a review.
We hope you enjoy your new purchase and continue shopping with us!
Be Fabulous.
Best,
Jay
Hi Adam,
Thank you for leaving your feedback.
We’d love to resolve this as quickly as possible and find a solution that works for you.
Please drop us a message directly via this email [customerservice@bevilles.com.au] and we’d love to talk more!
Kind regards,
Jay
Dear Customer,
Thank you for taking the time to leave us a review and bringing this to our attention. We’re sorry to hear that we did not meet your expectations.
At Bevilles, we aim to provide accurate representation of our jewellery and watches.
If you have any more queries and concerns, please feel free to reach out to our customer service team via customerservice@bevilles.com.au. They are more than happy to assist you.
Kind regards,
Nauri
“Earrings were purchased as an anniversary/ birthday present for my wife.
They arrived in good time and well packaged.
My wife is very judgemental when it comes to jewelry. All thumbs up from her.
Thank you Bevilles.”
Hi Glenn,
Thank you for taking the time to leave a glowing review. We appreciate it!
We are overjoyed to know that we have met your expectations and your wife enjoyed her anniversary gift!
We hope you continue shopping with us at Bevilles.
Kind regards,
Nauri
Hi Trish,
We sincerely appreciate the effort you've taken to share your feedback with us.
We are happy to hear that the gift you've chosen brings joy to its recipient and puts a smile on their face.
We're looking forward to the opportunity of serving you again in the near future.
Thank you for choosing Bevilles.
Warm Regards,
Jay
“I have a little bubby 4months, so since it’s still winter I prefer to shop online still. The bracelet is a gift for a fellow mum and very good friend. It arrived very quickly and I could track it. Great on sale too - just a thought for her.”
Hi Alicia,
Thank you for leaving us a five-star review.
We are thrilled to hear about your satisfaction with your purchase.
We hope to see you shopping with us again soon.
Best Regards,
Jay
Hi Sue!
Thank you for taking the time to leave us a review.
We hope you enjoy your new purchase and continue shopping with us!
Be Fabulous.
Kind regards,
Jay
“The item was not what was illustrated online. The salesperson went to all lengths to work out what happened however there was no favorable solution given considering it was falsely advertised and I had already paid for it. I was expected to walk out with no item and no refund. At closing time she called the manager and worked out a way to refund me. Very stressful situation.”
Hi Hailey,
Thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.
We’d love to resolve this as quickly as possible and find a solution that works for you.
Please contact one of our customer service members [customerservice@bevilles.com.au to assist you with this issue.
Kind regards,
Jay
Hi Liza,
Thank you for taking the time to leave us a review. Regarding your recent purchase, we are sorry to hear you are not satisfied with your purchase. You may be still eligible for the 14 day returns or an exchange within our 90 day exchange policy. You will definitely find something that catches your eye!
Please feel free to contact customerservice@bevilles.com.au via email and we are more than happy to assist you.
Kindest regards,
Nauri
Hi Barbara,
Thank you for taking the time to leave us a review.
We are delighted to hear your kind words about your online purchase.
Hope to see you again shopping with us soon.
Best Regards,
Jay
Hi there,
Thank you so much for the review! We are happy to hear about your satisfaction with our products.
We hope to shop with you again soon.
Kind regards,
Pamela
Hi Melissa,
Thank you for your kind words. We are thrilled to hear that you are enjoying our product/service and appreciate your feedback. We are so glad to hear that you love our product!
Have a great day!
Regards,
Customer service team
Hi Kathy!
Thank you for taking the time to leave us a review.
We hope you enjoy your new purchase and continue shopping with us!
Be Fabulous.
Kind regards,
Jay
Hi Sarah,
Thank you for taking the time to leave us a review.
We hope you enjoy your new purchase and continue shopping with us!
Be Fabulous.
Kind regards,
Jay
Hi Jackie,
Thank you for taking the time to leave us a glowing review! We appreciate your kind words.
We are glad you are enjoying the quality and comfort of your new earrings.
We hope you continue shopping with us at Bevilles.
Kind regards,
Nauri
“Hey, I loved the experience and what I ordered. I got the same exact piece. The citizen wrist watch is so beautiful and my husband loved it. The only issue we had was there were no cells inside and it was a disappointment 😔”
Hi Tabinda,
Thank you for taking the time to leave us a review.
We are glad you enjoyed our exceptional Bevilles experience and your new purchase. Regarding your beautiful citizen watch, please feel free to contact us via customerservice@bevilles.com.au so we can assist you further.
Kindest regards,
Nauri
“I found the after sales service to be belittling/ condescending. I lodged an order and received an email confirming my purchase. Following a query some weeks later, I was told my order was not complete and therefore it was on hold. Why did I receive that confirmation email? And I was angry the way my queries were answered. I will not order from Bevilles again”
Hi Annette,
Thank you for leaving your feedback. We strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.
We’d love to resolve this as quickly as possible and find a solution that works for you.
Please drop us a message directly via this email [customerservice@bevilles.com.au] and we’d love to talk more!
Kind regards,
Jay
Hi Kim!
Thank you for taking the time to leave us a review.
We hope you enjoy your new purchase and continue shopping with us!
Be Fabulous.
Kind regards,
Jay
