Hi Michael,
Thank you, we are glad to hear you think so!
We try our best to keep all our items accessible to our customers.
We appreciate your support.
Julia
Hi Judy,
Thank you for taking the time to review your recent purchase with us.
We are glad you think so! We do our best to have orders dispatched as quickly as possible.
We appreciate your support.
Julia
“I ordered a pair of earrings express post as they were for my wedding. When I received the package they were the complete wrong earrings. I emailed to let the company know and they sent me a postage stamp to send them back and ensured once I had done so they would resend the correct ones as I needed them asap. Once I returned the wrong ones I emailed them again only to be told they couldn’t resend the correct ones as they had no stock!! Absolutely terrible customer service.”
Hi Kate,
We are so sorry to hear that.
We will try our best to help our customers and make them happy.
Apologize for the inconvenience.
Kind regards,
Shabnam
“Pretty disappointed that the purple earrings, I ordered online, arrived with one being the advertised purple the other having a very very slight shade of purple but even the shop assistant,when we returned them, stated it looked more like diamond than purple.”
Good morning,
Thanks for the time to sharing your experience with us.
We are happy to that you got back to the store and sorted out.
Hope to see you soon.
Regards,
Shabnam
Hello Robyne,
Thankyou for leaving us a review!
We are so happy to know that you are enjoying your new purchase.
Have a wonderful week, and happy shopping at Bevilles
Hello Glenda,
Thankyou for taking the time o leave us a review.
We are very happy that you are satisfied with you new purchase.
Happy shopping at Bevilles!
Wafaa
Hi Clint,
This is fantastic to hear!
We are so glad that the product is what you were after and that you have had a fabulous experience!
All the best,
James
“However I’m disappointed that one of my parcels was delivered to the office and not my home address I live in a retirement village I had made two purchases one was delivered to my front door and the other wasn’t”
Hello Dolores,
Thankyou for leaving us a review!
Please feel free to contact us to update your shipping details, to ensure you recieve your items to the correct address.
Our customer service team will be more than happy to assist you with any enquiries regarding your online orders.
Kind regards,
Wafaa
“Please put up available size for the jewellery. I ordered 30mm but received 15mm due to unavailability of the bigger size but it wasn’t mentioned while placing the order. Still pretty piece of earrings.”
Hello there,
Thankyou for leaving us a review.
We are sorry to know that you have received the wrong size.
Please feel free to contact us at customerservice@bevilles.com.au
for any further assistance with your recent purchase.
Kind regards,
Wafaa
Hi there,
Thankyou for leaving us a review!
We are happy to know that you had a great experience at our store.
Happy shopping with Bevilles.
Regards,
Wafaa
Hi Sandra,
This is amazing to hear!
We are so glad you were able to find the perfect gift and that you would like to purchase with us again!
Thank you!
James
Hi Naomi,
Thank you for this wonderful review!
We are so thrilled to hear that you received your order ahead of time and were pleased with the packaging and product!
We hope to see you again soon!
James
Hi Michelle,
Thank you for your kind words. It is wonderful to see that you're enjoying your brand new watch!
We hope to see you again!
Kind regards,
Palvir
Hi Margery,
Thank you for the great feedback.
We are happy to see that you're enjoying your new purchase! We appreciate your support!
Kind regards,
Palvir
