“Received an email and text to collect
Went in the next still and the store had not received my purchase
Had to them wait on a call to then go back and collect very frustrating”
Hi Cameron,
Thank you for sharing your experience with our online store.
We are sorry to hear this was not to your satisfaction, we hope you see a difference in the future.
Stay Fabulous,
James
“When I went to order from the website, it said that I qualified for free delivery, but I was charged delivery on checkout. Also there was nowhere in the checkout section for me to apply a gift card number. Very frustrating that I couldn't put in the gift card I had as it would've given my 20 dollars off my order.”
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Please feel free to contact our customer service team at customerservice@bevilles.com.au, for a refund,
Stay fabulous and happy shopping with Bevilles!
Regards,
Bevilles customer service
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
“Absolutely necklace but arrived super tangled! Not happy Jan. This is a diamond set pearl necklace, so, it should have been packed mindfully with care, and subsequently treated FAR more carefully by the delivery drivers. Even if it were a much cheaper piece, it's the principle. Treat other people's belongings with a high level care.”
Hi,
Thank you for taking the time to share your experience with us. At Bevilles Jewellers we aim to create a positive atmosphere, however it seems that we have not lived up to your expectations. We are sorry we have let you down.
We value your comments, and will follow up your concerns. We want our customers to feel fabulous, and have an amazing experience with us. We hope that you will consider Bevilles in the future and notice a difference.
Kind regards,
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and happy shopping with Bevilles!
Regards,
Bevilles customer service
“Overall my shopping experience online was easy to navigate and find what I was looking for. Products I bought on the other hand I am extremely disappointed by and wouldn't recommend unfortunately”
Thank you for leaving us a review!
We appreciate your feedback and will have a look into this.
Stay fabulous and happy shopping with Bevilles!
Regards,
Bevilles customer service
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
We appreciate your feedback and will have a look into this.
Stay fabulous and happy shopping with Bevilles!
Regards,
Bevilles customer service
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
“The collections are sooper good. But the picture fir each product needs to be atleast 4, from different angles. The filters does not work properly. If I put a filter that I only want sterling silver it still shows stainless steel as well.”
Thank you for leaving us a review!
We hope that you have enjoyed using your product.
Stay fabulous and keep shopping with Bevilles!
Regards,
Bevilles customer service
Hi Ceeriah,
Thank you for sharing your experience with Australia Post delivery.
We are sorry to hear this was not to your satisfaction, we hope you consider us in the future.
Stay Fabulous,
James
Hi,
Thank you so much for sharing your experience with us, we are so happy to hear that we were able to provide you with our signature great service!
Stay fabulous and happy shopping!
