B&H Photo Reviews

Name: B&H Photo
Rating: 4.72

4.7 Rating 1,780 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,780 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use web site. good product details and reviews..... will update once I have received my item.”

Helpful Report

Posted 7 years ago

“quality products”

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Posted 7 years ago

“great service”

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Posted 7 years ago

“Good customer service.”

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Posted 7 years ago

“Fast & Efficient”

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Posted 7 years ago

“B & H had the item, ask me again when I receive the item because the last time that I bought something from America equal to 20 GB Pounds, I ended up paying 62 GB Pounds. So give us a flash in about 10 to 15 days time and then I probably can give you an appraisal. If the couriers over here in Britain don`t try to suck me dry! But Many thanks for a much needed item to obtain. - Frank.”

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Posted 7 years ago

“Very quick and easy to use service”

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Posted 7 years ago

“Really good checkout UI and great product descriptions made it easy for me to be confident in my buying decision. Thanks very much!”

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Posted 7 years ago

“Reward card”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Item in stock for good price”

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Posted 7 years ago

“B and H seems to always have the items I wish to purchase. They handle purchases efficiently and expedite with speed. Every time I need their services they come to my assistance.”

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Posted 7 years ago

“easy to order from UK, everything explained”

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Posted 7 years ago

“Wanted to enter a promo code and NO ONE could tell me how to go about it. You have a lost a customer as I will NEVER do business with you guys again. Horrible customer service.”

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Posted 7 years ago

“Excellent customer service regarding a shipping enquiry to the UK”

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Posted 7 years ago

“Fast easy service and checkout.”

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Posted 7 years ago

“My order are always shipped. An very old Customer of yours. My best regards,Irfan”

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Posted 7 years ago

“Large selection, Hassle free shipping options to UK.”

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Posted 7 years ago

“Fast and easy way to order.”

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Posted 7 years ago

“Very good selection, quick despatch. I've dealt both by internet and at their shop and have always been impressed by their product knowledge and helpful attitude. I live in the UK and when on my occasional trips to New York City, I always make a beeline for B&H. I just wish you had a branch in London!”

Helpful Report

Posted 7 years ago

B&H Photo is rated 4.7 based on 1,780 reviews