B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 2,058 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 2,058 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great with you folks”

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Posted 2 months ago

“You always have what I need !”

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Posted 2 months ago

“Always the best experience”

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Posted 2 months ago

“Everything good”

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Posted 2 months ago

“Ordering process was clumsy, slow and frustrating, Before that your staff did not recommend the right product. With my email I showed the parts from your stock and the wrong part was suggested, Fortunately I spent further time online and I found the correct part,”

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Posted 2 months ago

Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Your feedback regarding your recent shopping experience has been noted and will be shared with our Web Team and sales supervisor for review. Thank you again for your business. ~Geoffrey Ngai / B&H Photo-Video

Posted 2 months ago

“I can't think of a better place from which to order electronic supplies. Great store.”

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Posted 2 months ago

“Thanks for your no hassle website and policy! You are the best!”

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Posted 3 months ago

“Always a good experience buying at B&H! Thanks”

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Posted 3 months ago

“The product is easily accessible and can be conveniently purchased.”

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Posted 3 months ago

“The confidence we have with BHphoto for years.”

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Posted 3 months ago

“Great service as always..”

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Posted 3 months ago

“Consistently good service.”

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Posted 3 months ago

“Always easy and always quick. Love that they offer no-hassle, affordable international shipping as well.”

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Posted 3 months ago

“As always, placing an order with B+H is super easy. Keep up the good work.”

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Posted 3 months ago

“Always, reliable, prompt and efficient shipping. I purchase quite a bit from B&H and have never had anything but a completely positive experience.”

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Posted 3 months ago

“always happy with B&H especially when no delivery charge. Always packaged well. thanks”

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Posted 3 months ago

“Always, every time helpful. Easy to find, easy to cart and pay. Quick delivery.”

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Posted 3 months ago

“i love b and h!”

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Posted 3 months ago

“always easy to order from B&H and they always have great stock and quick shipment to the UK. I just wish they had a store in the UK”

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Posted 3 months ago

“Great service”

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Posted 3 months ago

B&H Photo is rated 4.7 based on 2,058 reviews