B&H Photo Reviews

Name: B&H Photo
Rating: 4.71

4.7 Rating 1,661 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer friendly checkout.”

Helpful Report

Posted 1 year ago

“interesting articles on the subject of photography and equipment.”

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Posted 1 year ago

“A source of Pro Level sometimes difficult to source product, very competitively priced. Web site is now so much better. Last couple of shipments to the SW, UK that is, have been more than prompt. What is not to like? Rgds.”

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Posted 1 year ago

“I love to order on B&H, quick and on time”

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Posted 1 year ago

“Great Service. Fast Delivery.”

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Posted 1 year ago

“Fast shipping and easy to order.”

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Posted 1 year ago

“Always great service and fast shipping.”

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Posted 1 year ago

“Complete info on the items I was comparing, easy ordering, fast and free shipping.”

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Posted 1 year ago

“Fast and great support.”

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Posted 1 year ago

“B&H Photo BEST OF THE BEST”

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Posted 1 year ago

“Ease of finding what ever I need. Speed of checkout. Speed of item arrival.”

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Posted 1 year ago

“I like B%H Photo because is a place that you can trust and the shipment is fast and very good..Thank you B&H Photo for your service.”

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Posted 1 year ago

“Very easy to select and purchase items through the checkout with the let B&H handle duties and taxes option. I would like to see a better search engine for finding items though. It is much easier and more thorough to search using google search than to use the website search that B&H offers.”

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Posted 1 year ago

“B&H is the best photo shop to deal with as there are never any problems. I like the fast shipping”

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Posted 1 year ago

“Very handy to send gift cards to my son”

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Posted 1 year ago

“Excellent, lot of options, very easy and simple transaction.”

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Posted 1 year ago

“Love B&H!”

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Posted 1 year ago

“Ordering is easy, service is great, phone conversations very helpful, and excellent return policy.”

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Posted 1 year ago

“Super great website and checkout experience. Typically very fast regular shipping, even to Canada.”

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Posted 1 year ago

“I am very happy with customer service, price, delivery.”

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Posted 1 year ago

B&H Photo is rated 4.7 based on 1,661 reviews