B&H Photo Reviews

Name: B&H Photo
Rating: 4.71

4.7 Rating 1,664 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,664 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never had a problem with B&H. Products are as described and delivery is as promised. The store in New York City is worth visiting if you are in NY, USA. The staff telephone and the store are very helpful and can answer all your questions and make recommendations about photographic equipment.”

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Posted 2 years ago

“AWEFUL experience. They sent me a defective laptop and told me their policy is no returns for opened computers regardless if it is defective upon receipt. Never again will I buy from someone with out checking return policy. Ill stick with tried and true companies.”

Helpful Report

Posted 2 years ago

B&H Web No: 1081894600 Thank you for your order and this feedback. We regret your dissatisfaction. I am sorry you received inaccurate information from an inexperienced customer service employee. We have created and emailed return authorization with a pre-paid return label for your convenience and will issue a refund as soon as we receive and process your return. -- Henry Posner / B&H Photo-Video

Posted 2 years ago

“Easy to use, search's make finding like products simple.”

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Posted 2 years ago

“everytime the site is seamless, no issues, fast, lots online but also easy to add to wish list or to be notifed if not in stock. easy shipping to canada - never an issue.”

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Posted 2 years ago

“Great ordering experience”

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Posted 2 years ago

“Best delivery time I've seen. Got exactly what I ordered in two days. B&H will be my 1st option when ordering on line in the future.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“You usually have what I need at a reasonable price. Just like you did this time.”

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Posted 2 years ago

“Great inventory and excellent web ordering.”

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Posted 2 years ago

“Lots of great selection on products that take my production to the next level - often at prices that just can't be matched elsewhere.”

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Posted 2 years ago

“excellent, getting offer products frequently”

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Posted 2 years ago

“Fast service. Good prices.”

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Posted 2 years ago

“Always have a good experience with B&H.”

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Posted 2 years ago

“Consistent shopping with no problems!”

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Posted 2 years ago

“B&H has good prices until you factor in shipping. I would shop there more but can often find other places (like Amazon) that extend their free shipping to Alaska. For this purchase they offer free expedited shipping to the lower 48 but I had to pay for regular shipping to Anchorage Alaska. I understand that some large items will cost more to ship to Alaska but this is just a small SD card. If I have to pay I should get the expedited shipping or free regular shipping.”

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Posted 2 years ago

“Good value, easy ordering, clear and accurate website, trusted delivery.”

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Posted 2 years ago

“Great prices and fast shipping. The search functionality is great as well.”

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Posted 2 years ago

“Great products, Great prices!”

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Posted 2 years ago

“As film gets hard and harder to find, it's nice to be able to stick with it.”

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Posted 2 years ago

“Exactly what I needed, as always, in stock, ready to ship, and an INCREDIBLE price - B&H delivers!”

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Posted 2 years ago

B&H Photo is rated 4.7 based on 1,664 reviews