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B&H Photo Reviews

4.7 Rating 1,663 Reviews
100 %
of reviewers recommend B&H Photo
4.7
Based on 1,663 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read B&H Photo Reviews

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

Write Your review

Anonymous
Anonymous  // 01/01/2019
Easy to use ... works with Apple Pay
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Posted 2 years ago
B&H has good selection and is fast easy and has free shipping in most cases
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Posted 2 years ago
Price, selection, quick deliveries
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Posted 2 years ago
Exceptionally easy to re-order additional products.
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Posted 2 years ago
Very easy shopping experience and chat assistance readily available to answer any questions.
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Posted 2 years ago
Just the easiest checkout you get anywhere. Thanks B&H for years of excellent service
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Posted 2 years ago
Well organised website making it easy to find the item I wanted. Good choice of shipping methods to my address overseas, plus a choice of whether I handle local taxes or leave it to B&H.
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Posted 2 years ago
Quick and easy interface.
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Posted 2 years ago
The best web site store interface
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Posted 2 years ago
Easy , Fast and plenty of info re the product selected.
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Posted 2 years ago
Professional, prompt, and convenient. A pleasure to do business with.
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Posted 2 years ago
Consistent and no hassle shopping, great customer service!
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Posted 2 years ago
Once you log in, the ordering process is easy, fast and reliable.
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Posted 2 years ago
Great service! Fujifilm eyecup is unavailable. Jamie advised me about ordering a third-party piece that should work fine. It's even a few bucks cheaper.
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Posted 2 years ago
easy and the gift card allows them to get exactly what they want
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Posted 2 years ago
Quick and easy
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Posted 2 years ago
Fast and easy to get what I needed
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Posted 2 years ago
Fast delivery to Belgium
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Posted 2 years ago
NEVER EVERY WILL I CONSIDER THEM.. EVERY!!!! I'm a very patient person AND I've been in the midst of a major relocation so my attention has been elsewhere. I sent 4 lens to BH PHOTO for review to purchase OVER 2 MONTHS AGO!!! I realized after 30 days that I had not received a response sooo, I called. Some guy said, the response was delayed because the lens were shipped to NYC from their CA office. I thought it odd but, said fine. I noticed, after ANOTHER 30 days that I still had not received a response. So I called again and got bounced around 3 times by people who made it clear they did not care AT ALL. Each time I briefly explained what was going on and the 1st person said I was in the wrong department. The 2nd person just said hold on and the 3rd person cared even less. When I said, return my lens that SOB got an attitude!! WHO in their right mind wants to do business with a company that treats them like this! The funny part is, I need to update my gear and need 2 new bodies for some INTL shooting and traveling. Guess what company WON'T be considered as being to buy
Helpful Report
Posted 2 years ago
Thank you for your order and this feedback. We regret your dissatisfaction. We determined that we did not wish to make an offer on the items you sent to us, but regret and apologize for the delay in conveying this to you and effecting a return. As a courtesy and by way of apology, we are offering a $50 B&H electronic gift card. -- Henry Posner / B&H Photo-Video
Posted 2 years ago
B&H has always been my go to for all my photography needs. Very easy and a pleasure to work with. Thank You B&H!
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Posted 2 years ago
B&H Photo is rated 4.7 based on 1,663 reviews