B&H Photo Reviews

Name: B&H Photo
Rating: 4.72

4.7 Rating 1,795 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,795 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good”

Helpful Report

Posted 10 years ago

“Very prompt response ( order placed during new year holiday from UK)...very helpful web sight, all shipping and duty calculations made clear and easy ( with UK pond conversions). Very good price.....all in all very good.”

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Posted 10 years ago

“The site is easy to use, had what I wanted plus speedy checkout, will come back again, excellent. Regards Joe.”

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Posted 10 years ago

“A one stop shop for everything you need as a photographer! Everything.”

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Posted 10 years ago

“Always good Service”

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Posted 10 years ago

“easy to use. quick and efficient. would use again!”

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Posted 10 years ago

“Quite simply the best audiovisual and photographic buying experience, both online and in person, exceptional customer service, and always the most competitive prices.”

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Posted 10 years ago

“Very easy to use and international delivery made simple and fast.”

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Posted 10 years ago

“Very easy”

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Posted 10 years ago

“EXCELLENT SIMPLE TO USE SITE”

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Posted 10 years ago

“professionalism at its peak. Making online shoppers feel comfortable doing business.”

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Posted 10 years ago

“Very efficient and quick service”

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Posted 10 years ago

“Excellent communication pre-order via their live chat. Also very helpful when item was out of stock. Have used before, will use again. Top Class”

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Posted 10 years ago

“I live in London (UK) and for me B&H the best online photo shop. The website is just superb!”

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Posted 10 years ago

“Quick, easy checkout and fantastic prices on all gear what's not to love.”

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Posted 10 years ago

“Always easy to use. Wish all websites were as good as B&H”

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Posted 10 years ago

“The entire checkout service was very speedy”

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Posted 10 years ago

“Excellent, fast efficient checkout.”

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Posted 10 years ago

“Excellent site, very clear and I love the store pickup option - allows me to pay for items before I arrive in New York and collect them when I arrive. Perfect!”

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Posted 10 years ago

“the best. keep up the good work.”

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Posted 10 years ago

B&H Photo is rated 4.7 based on 1,795 reviews