B&H Photo Reviews

Name: B&H Photo
Rating: 4.71

4.7 Rating 1,766 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,766 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

Write Your review

Tell us how B&H Photo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very easy checkout”

Helpful Report

Posted 2 years ago

“I purchased a new camera recently. I liked having a place I could call and talk to a knowledgeable customer service rep who could answer my questions. It helped me to feel more confident about my purchase Very happy with my new camera. Thanks B&H”

Helpful Report

Posted 2 years ago

“I tried to change the payment method and use my credit card, what would be much more convenient, instead of my debt card but your system went mental and didn't let me proceed. So. I had to pay with my debt card. If you don't let people change payment methods then please don't offer the option.”

Helpful Report

Posted 2 years ago

Thank you for your order and this feedback. We regret your dissatisfaction. We would like to look into this, see how our site should be adjusted and how we can resolve this amicably. Unfortunately, we cannot ID the customer or the transaction from the information provided here. Please use henryp@bhphoto.com to update me with the order information we need to solve this problem. Thank you. -- Henry Posner / B&H Photo-Video

Posted 2 years ago

“You make "one stop shopping" easy and painless! In addition, your prices are generally slightly lower than your main competitor. Keep up the good work!”

Helpful Report

Posted 2 years ago

“I've always had great service. Everyone is so knowledgable in their field and it creates great confidence in my purchases.”

Helpful Report

Posted 2 years ago

“Easy to order, pricing was great!”

Helpful Report

Posted 2 years ago

“Very good job”

Helpful Report

Posted 2 years ago

“Great deal, easy to complete order.”

Helpful Report

Posted 2 years ago

“availability of products and special deals.”

Helpful Report

Posted 2 years ago

“Great Experience Everything was easy !”

Helpful Report

Posted 2 years ago

“Love the format and icons for the checkout! One of the best, and easy to use .”

Helpful Report

Posted 2 years ago

“It was super easy to find and purchase what I needed.”

Helpful Report

Posted 2 years ago

“Had exactly what I was looking for and an easy order procedure.”

Helpful Report

Posted 2 years ago

“so far so good!”

Helpful Report

Posted 2 years ago

“B&H simply amazing!”

Helpful Report

Posted 2 years ago

“All my experiences with B&H has been Great ... Dollar for dollar , B&H is my best choice , even compaired to Amazon.ca”

Helpful Report

Posted 2 years ago

“I always trust B&H to have the items I want on hand at a fair cost.”

Helpful Report

Posted 2 years ago

“As always, the B&H website had excellent product descriptions, photos, and reviews. Check out was quick and easy.”

Helpful Report

Posted 2 years ago

“Very easy to negotiate Web site and Live chat if you need assistance”

Helpful Report

Posted 2 years ago

“Always #1 service”

Helpful Report

Posted 2 years ago

B&H Photo is rated 4.7 based on 1,766 reviews