B&H Photo Reviews

Name: B&H Photo
Rating: 4.72

4.7 Rating 1,781 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,781 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

Write Your review

Tell us how B&H Photo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Way cheaper than UK”

Helpful Report

Posted 8 years ago

“Superb choice of photography items - sometimes found nowhere else. Very competitive pricing too. Easy check out. Fast website and simple to navigate. Just what I need when I want something quickly.”

Helpful Report

Posted 8 years ago

“At least this company Does have an Actual Domke FA-140 Utility Strap - with spring clips - in stock. Unlike amazon, which continues to SHOW what Looks Like an FA-140, but which in fact is something completely different. The reason why you have Not been awarded a full five-star rating is your Concealment of ridiculously over-priced and imaginary "Taxes", which customers in the UK do Not have to pay - this is treading so close to actual theft, if one is in a hurry to complete a transaction, that it may as well be considered deliberately larcenous. Disgraceful.”

Helpful Report

Posted 8 years ago

“Nice and easy method of buying.”

Helpful Report

Posted 8 years ago

“Very simple international ordering.”

Helpful Report

Posted 8 years ago

“Great service, good website!”

Helpful Report

Posted 8 years ago

“very easy to use site....everything was plain sailing!”

Helpful Report

Posted 8 years ago

“Easy to use but would have liked PayPal option to work with gift vouchers I wanted to redeem”

Helpful Report

Posted 8 years ago

“You guys get things to the UK super fast. And it's amazing!!! But I'm not totally surprised... I'm from NJ and worked in Manhattan for 5 years so I know NYC efficiency when I see it!! Keep up the good work.”

Helpful Report

Posted 8 years ago

“Good prices! Sometimes e mailed are a bit slow but other that pretty damn cool.”

Helpful Report

Posted 8 years ago

“Really quick feedback on the live chat and the only place to have in stock what I need!”

Helpful Report

Posted 8 years ago

“Easy to use website, good prices thank you please :)”

Helpful Report

Posted 8 years ago

“very thorough clear layout of postage options”

Helpful Report

Posted 8 years ago

“Very straightforward ordering from the UK. All taxes sorted out for you, excellent. I also save nearly £200 on UK prices! Will use again.”

Helpful Report

Posted 8 years ago

“Great back up when required 10/10”

Helpful Report

Posted 8 years ago

“not received the goods yet”

Helpful Report

Posted 8 years ago

“Fantastic range, great service”

Helpful Report

Posted 8 years ago

“Quick and easy to navigate as guest paying by PayPal”

Helpful Report

Posted 8 years ago

“Have ordered from you several times and it's always been very straightforward. Excellent!”

Helpful Report

Posted 8 years ago

“Ordering was quick and easy. B&H product info included all the crucial things such as measurements and compatibility - so important - but most organizations don't include this vital info.”

Helpful Report

Posted 8 years ago

B&H Photo is rated 4.7 based on 1,781 reviews