B&H Photo Reviews

Name: B&H Photo
Rating: 4.71

4.7 Rating 1,662 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“la experiencia muy buena”

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Posted 2 years ago

“Product availability, ease of website use, customer service - I have nothing but positives to say over many years of dealing with B&H.”

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Posted 2 years ago

“Quick and easy ordering.”

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Posted 2 years ago

“I would inquire but he knows that I won't need to pay. I was happy and ordered. the order did not arrive at the time they promised, and then after a few days, I get a message that I have to pay the courier company 100 B&H Photo C.u.s.t.o'm'e.r ...s.e.r.v.i.c.e. +1 (8O5) 4IO 5O4O B&H Photo C.u.s.t.o'm'e.r ...s.e.r.v.i.c.e. +1 (8O5) 4IO 5O4O B&H Photo +1 (8O5) 4IO 5O4O”

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Posted 2 years ago

“great people to deal with.”

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Posted 2 years ago

“I wanted to order a camera to Israel, but I was afraid that it would cost me taxes, so I asked in the chat, the agent replied that I would inquire but he knows that I won't need to pay. I was happy and ordered. the order did not arrive at the time they promised, and then after a few days, I get a message that I have to pay the courier company 100 dollars because they paid me for the taxes. Of course, I didn't agree, I wrote to the store, and they tell me it was not their fault and they were ready to give me a refund, but I have to pay for the return shipping. So, for now, I don't have the money and I don't have the camera If I could I would give 0 stars. bad service!”

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Posted 2 years ago

“Great prices and customer service. Very fast shipping!”

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Posted 2 years ago

“Bershka C.u.s.t.o'm'e.r ...s.e.r.v.i.c.e. +1 (8O5) 4IO 5O4O Bershka C.u.s.t.o'm'e.r ...s.e.r.v.i.c.e. +1 (8O5) 4IO 5O4O Bershka +1 (8O5) 4IO 5O4Oa bụ m nwetara m tix si Onye nkuzi tiketi saịtị, saịtị maka geek oche kwaan na ha jidere m zụọ, ugbu a n'ihi na m na-enwetaghị ha fro Tix master nkwụghachi a jụrụ.”

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Posted 2 years ago

“Very good service. Fast delivery.”

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Posted 2 years ago

“Great prices, fast delivery, easy ordering.”

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Posted 2 years ago

“easy to update data”

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Posted 2 years ago

“Wonderful experience in the photography department of B&H in Manhattan. I first met Diana who suggested a basic point and shoot camera for a trip I was taking. They gave an half hour one on one video instruction. I ended up having additional questions with two additional video sessions with Jamie who was so helpful.”

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Posted 2 years ago

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Posted 2 years ago

“Got to what I was looking for in just a couple of keywords. The list filters are excellent and helped narrow my search. Used "compare" to zero in on the product and price. One of the best sites in the business.”

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Posted 2 years ago

“Order Was Fast”

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Posted 2 years ago

“The B&H website provided detailed information on the item I wanted to order and the whole process was quick and easy.”

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Posted 2 years ago

“Check out process was confusing.”

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Posted 2 years ago

“Great prices for great products and an easy shopping experience!”

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Posted 2 years ago

“I can find the items that I'm finding and the service is always clear and fast.”

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Posted 2 years ago

“easy to use web site”

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Posted 2 years ago

B&H Photo is rated 4.7 based on 1,662 reviews