B&H Photo Reviews

Name: B&H Photo
Rating: 4.71

4.7 Rating 1,765 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,765 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EXCELLENT PRICES AND STOCK.”

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Posted 1 year ago

“This was almost too easy... It is also important that the item is in stock, and that all costs (such as tax and shipping) are included in the calculation of the price.”

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Posted 1 year ago

“Fast and reliable service. B&H is the best. Have purchased items from B&H for years.”

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Posted 1 year ago

“Easy and dependable”

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Posted 1 year ago

“Purchase are always quick & easy; including delivery.”

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Posted 2 years ago

“Quick online renew of PayBoo credit card”

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Posted 2 years ago

“Never a problem with anything ..5 Stars Always”

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Posted 2 years ago

“Easy ot order a small item. Shipping was very reasonable.”

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Posted 2 years ago

“Been looking for this discontinued item for a while. B&H had it, the purchase was smooth, quick and easy. Just love working with B&H!”

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Posted 2 years ago

“Great Customer service information”

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Posted 2 years ago

“good accurate service”

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Posted 2 years ago

“Always great customer service and prompt shipping and delivery. Never had an issue in many years of dealing with them.”

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Posted 2 years ago

“Expert advice I received this AM made me confident about the order was about to place. Great help, as always !”

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Posted 2 years ago

“Always Easy to login / buy and return if necessary. Thx BH!”

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Posted 2 years ago

“Always easy to purchase - B&H taking care of export duties is a massive help. I'll be back (again)”

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Posted 2 years ago

“Always a pleasure ordering from B&H. Easy to find what I'm looking for, easy to complete the purchase.”

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Posted 2 years ago

“as always, all went smooth !!! thank you !!!”

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Posted 2 years ago

“I've been using B&H for years. Always happy with their service and prices.”

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Posted 2 years ago

“B&H gets it. They understand the pro user, the need for orders to be filled and shipped promptly, and the quality of advice and product knowledge that is so rare in the modern world. I only wish they had satellite stores elsewhere in New England where customers could be hands on with the product. Nothing beats a real time experience before making a major purchase. Otherwise, they'll get my business way before other retailers.”

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Posted 2 years ago

“Quick shipping and easy to navigate search functions. I was looking for a replacement plate for a tripod. I typed the name and model number and got exactly the item I needed.”

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Posted 2 years ago

B&H Photo is rated 4.7 based on 1,765 reviews