B&H Photo Reviews

Name: B&H Photo
Rating: 4.73

4.7 Rating 1,901 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always easy with the Payboo card.”

Helpful Report

Posted 4 days ago

“quick completion of order -- good or fair price, in stock, no need to ORDER from outside the USA, free postage, two questions on site already answered. I have already read many reviews of this "microphone" elsewhere and knew what I am ordering.”

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Posted 5 days ago

“system froze repeatedly.”

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Posted 5 days ago

Hello. We regret your dissatisfaction and apologize for any inconvenience. At your convenience, please reach out to me at gngai@bhphoto.com with more details so we can further investigate the issue you've experienced. ~Geoffrey Ngai / B&H Photo-Video

Posted 4 days ago

“On-line ordering is fast and efficient.”

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Posted 5 days ago

“The best in every category”

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Posted 5 days ago

“Always easy to compare products and to check out.”

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Posted 5 days ago

“efficient, trustworthy, selection, shipping”

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Posted 5 days ago

“I have never had a bad experience shopping at B&H. Every time I fly to New York, I make it my business to swing by the store and meet the great people working there. What makes my situation somewhat unique is that I am out of the country most of the time, and I will jump online or send someone to the store to grab something, which always goes smoothly. It is the kind of service someone with my hectic schedule relies on.”

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Posted 5 days ago

“Always the best. I have never given less than 5 stars because there isn't an option to give more... otherwise I would make it 10 out of 10!”

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Posted 5 days ago

“Always the best web site and customer service”

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Posted 1 week ago

“Any time I need something B&H has it. Thank you John”

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Posted 1 week ago

“As always another great shopping experience at B & H, a long time customer.”

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Posted 1 week ago

“This is the first place I would look for photography equipment to buy.”

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Posted 1 week ago

“B & H is the very best. Accept no substitutes.”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“Great company! Always helpful and informative.”

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Posted 1 week ago

“all around easy searching and purchasing process.”

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Posted 1 week ago

“EASY PROCESS”

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Posted 1 week ago

“Amazing service, as always!”

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Posted 1 week ago

“Software to order is easy to use and no bug.”

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Posted 1 week ago

B&H Photo is rated 4.7 based on 1,901 reviews