B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 1,951 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,951 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and reasonable”

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Posted 1 year ago

“Easy to find the small lens cap needed for one lost...”

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Posted 1 year ago

“fast delivery”

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Posted 1 year ago

“Could be more detailed during checkout. Otherwise, my only photography purchasing choice!”

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Posted 1 year ago

“Love shopping with your company!”

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Posted 1 year ago

“B&H is my 'go to" choice for my photo needs. Price, availability and website data /ease of use are all excellent. My only "complaint" is that delivery date is not accurate. Often comes sooner than expected which is not helpful for items requiring a signature or I do not wish to leave unattended as I need to arrange my schedule to be home to accept delivery. (My recent lens purchase came next day rather than the stated arrival date.) I now to have to ship to my wife's office for signature which works well most of the time, but not always. Absent unavoidable delays, I would prefer a two or three day delivery date which can be counted on rather than an early arrival.”

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Posted 1 year ago

“So simple it's like simple............”

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Posted 1 year ago

“Great products Good prices Easy to navigate the website”

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Posted 1 year ago

“None at this time”

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Posted 1 year ago

“Excellent service”

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Posted 2 years ago

“trustworthy”

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Posted 2 years ago

“A straightforward way to order, considering the enormous range of products, but the web pages were a little glitchy today.”

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Posted 2 years ago

“great !!!!!!!!!!!!”

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Posted 2 years ago

“Good price, but I would have preferred to order 2.”

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Posted 2 years ago

“Check out process was confusing.”

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Posted 2 years ago

“Clean, easy-to-navigate interface; quick, easy checkout w/ a nice selection of delivery options. Only complaint is that selecting any of the 'Overview', 'Specs', 'Reviews', etc options on a given product page adds clicks if I'm planning to navigate back to, say, a search page.”

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Posted 2 years ago

“With excellent service”

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Posted 2 years ago

“Usually, receive my orders within two days of placing orders. And when orders were lost, I filled out a report and got a replacement shortly afterward.”

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Posted 2 years ago

“So far so good”

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Posted 2 years ago

“very good ! ...Nirmal Singh”

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Posted 2 years ago

B&H Photo is rated 4.7 based on 1,951 reviews