B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 1,956 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,956 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You have a great selection and great prices. Your customer service is EXCELLENT-the best I have experiences in years. Thank you! I had a problem with my delivery and your straightened it out immediately.”

Helpful Report

Posted 1 week ago

“I've always been happy with B&H. One reason I bought these phone cases from you instead of directly from Peak Design is that I find your site easier than theirs to navigate and find what I'm looking for. This visit was for a purchase, however I recently did a return as well, and I found the process satisfactory. Thanks!”

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Posted 1 week ago

“Easy to find what I want and easy to purchase with quick shipping”

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Posted 1 week ago

“So far so good. Many Many choices and lots of pictures, reviews and specs. Makes it easier to come to a decision. Easy to order. Jury's out on delivery and condition upon receipt.”

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Posted 1 week ago

“The ultimate camera store - no one can compete.”

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Posted 1 week ago

“good service”

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Posted 1 week ago

“Everything is good about B and H. I buy from them with confidence that nothing will go wrong and that if anything does they will make it right.”

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Posted 1 week ago

“Lowest price”

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Posted 1 week ago

“muy buen servicio”

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Posted 1 week ago

“prompt service and large choices”

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Posted 1 week ago

“it was easy”

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Posted 1 week ago

“B&H is the best. Good selection, good pricing, good assistance, great delivery.and the best purchase history. I use it all the time. Mark Heyman :)”

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Posted 1 week ago

“Great selection. Customer reviews are extremely helpful. Excellent product photos and as always, impeccable customer service.”

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Posted 1 week ago

“i use B$H photo for all my photography needs,it's a one stop shopping for me.”

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Posted 1 week ago

“I started in photography a little over two years ago. Thus far, with prices, packing and shipping I have had few reasons to shop elsewhere.”

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Posted 1 week ago

“B&H Photo Has Always Been There For Me, Great Company And Service.”

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Posted 1 week ago

“B&H has a great electronics selection and the lowest prices on the web.”

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Posted 2 weeks ago

“B&H Photo is the very best online I have ever used.”

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Posted 2 weeks ago

“I've been buying electronics online since 2004, and no one has made it easier or been more reliable than B&H. My only complaint is that they don't carry more things.”

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Posted 2 weeks ago

“Long time customer. Never disappoint.”

Helpful Report

Posted 2 weeks ago

B&H Photo is rated 4.7 based on 1,956 reviews