B&H Photo Reviews

Name: B&H Photo
Rating: 4.71

4.7 Rating 1,663 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,663 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great access to products, easy and precise shipping. Good prices. Availability of merchandise.”

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Posted 2 years ago

“Easy to use, covering all my photo/video needs. Excellent product descriptions.”

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Posted 2 years ago

“Great product selection - website details are fabulous!”

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Posted 2 years ago

“Quick and easy.”

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Posted 2 years ago

“Easy as pie to on-line order!!!!!”

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Posted 2 years ago

“Quick ordering”

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Posted 2 years ago

“Easy to find my item, clear options on shipping.”

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Posted 2 years ago

“Found exactly what I wanted at a good price.”

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Posted 2 years ago

“The guy was very knowledgeable and also polite.”

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Posted 2 years ago

“Fast easy transaction. Free shipping too.”

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Posted 2 years ago

“B&H is very thorough when it comes to product selection. Their tech support has been very helpful with recommendations and selections when deciding upon which piece of equipment best suits my needs.”

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Posted 2 years ago

“B&H provides the information that I need, in order to decide on a purchase, with easy options for getting more detail. After I decide to buy, the purchase process is smooth and easy. And if I ever need the advice of a salesperson, they are available by phone. That is very rare, these days.”

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Posted 2 years ago

“Quick and easy shipping to Canada. If B&H doesn't have what you want, you likely don't need it.”

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Posted 2 years ago

“the usual easy to purchase and pay for experience with B&H. I purchased thousands of dollars of Fujifilm new and used equipment with B&H and every purchase has been first class. Well done!!!”

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Posted 2 years ago

“Always easy to order”

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Posted 2 years ago

“Quick easy and have what I want!”

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Posted 2 years ago

“As a UK Customer I love shpping with these guys - by the web or instore (not often enough) the help and support is outstanding and always I have total confidence”

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Posted 2 years ago

“Ease of navigation”

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Posted 2 years ago

“awesome e-commerce experience”

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Posted 2 years ago

“B&H carries a HUGE inventory of photography equipment! They are my first stop for all the things I can't buy locally in my own town. Website is easy to navigate; placing an order is easy and they handle the duty/shipping to Canada for me!”

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Posted 2 years ago

B&H Photo is rated 4.7 based on 1,663 reviews