B&H Photo Reviews

Name: B&H Photo
Rating: 4.71

4.7 Rating 1,661 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent!”

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Posted 1 year ago

“Been a customer for over 20 years and the people at B & H keep getting better and better.”

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Posted 1 year ago

“quick fast”

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Posted 1 year ago

“Easy quick web navigation, customer service & chat line always prompt and intelligent. Good prices, best photo store period!”

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Posted 1 year ago

“As always, great choice, wide range and easy to use website!”

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Posted 1 year ago

“I have always been satisfied with B&H”

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Posted 1 year ago

“Marisa on live chat helped me find what I needed almost immediately. I would likely have taken a long time figuring out what I needed, or would have ordered the wrong item. I shop nowhere else!”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Excellent experience, thank you!”

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Posted 1 year ago

“Happy, Very HAPPY as HAPPY CAN BE ! B&H R0CKS ! Thank You Friends at B&H !”

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Posted 1 year ago

“Easy checkout with Paypal or Credit Card Chat is fast to fix any issue Shipping to Canada is a breeze, THANK YOU THANK YOU THANK YOU!”

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Posted 1 year ago

“Very good service and knowledgeable staff”

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Posted 1 year ago

“A Lot, very much.”

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Posted 1 year ago

“Always a smooth transaction”

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Posted 1 year ago

“ALWAYS EZ AND FLUID. LOVE IT!”

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Posted 1 year ago

“Always a pleasure to deal with and it is always comforting knowing you are getting genuine OEM parts and products.”

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Posted 1 year ago

“Prompt and Knowledgeable I do need help soon as I expect to have such need in the next few days.”

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Posted 1 year ago

“There is nothing they don't have concerning photography and all at excellent prices. Web site is easy to navigate and gves you multiple choices.”

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Posted 1 year ago

“Thanks always”

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Posted 1 year ago

“Always order from BH from the UK (when I cannot find the products here). They're brilliant. They use DHL as well, which is superior to all other international shipping.”

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Posted 1 year ago

B&H Photo is rated 4.7 based on 1,661 reviews