B&H Photo Reviews

Name: B&H Photo
Rating: 4.72

4.7 Rating 1,780 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,780 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear description of items, simple ordering, excellent delivery (even to UK0”

Helpful Report

Posted 7 years ago

“fast and effecient”

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Posted 7 years ago

“Easy Shopping”

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Posted 7 years ago

“Speedy online purchase. International delivery. Excellent customer sales team.”

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Posted 7 years ago

“Largest selection of professional audio and video gear anywhere. Always the best prices. Fast shipping. Intelligent product reviews. No hassle returns. Been shopping with them for ten years. Highly recommended.”

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Posted 7 years ago

“Much cheaper than ordering from the UK, even with the stronger dollar. The website is easy to use with a wide selection”

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Posted 7 years ago

“great help on live chat for shipping cross Atlantic”

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Posted 7 years ago

“Stock items unavailable in the UK and easy pre-payment of taxes to prevent hold ups during the import process”

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Posted 7 years ago

“Large selection of products, and the fact that they handle the shipping and importing fees transparently (so I know exactly what the final product will cost)”

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Posted 7 years ago

“Easy as easy can be, how internet shopping should be thanks Phil”

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Posted 7 years ago

“Easy ordering”

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Posted 7 years ago

“Great range of stock and competitive prices.”

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Posted 7 years ago

“You gave me all the information that I needed quite quickly. I now hope that i am as satisfied with your product when it arrives.”

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Posted 7 years ago

“Easy to understand and nice clear photos!”

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Posted 7 years ago

“Easy for UK customer”

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Posted 7 years ago

“Easy to use website, option of paying customs duty with the order simplified the whole process.”

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Posted 7 years ago

“They've helped me quickly and professionally. I appreciate their approach. Serious company!”

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Posted 7 years ago

“Site made purchase process simple and the option to pre-pay shipping and taxes to the UK helps to avoid future surprises!”

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Posted 7 years ago

“Great stock, great prices, very knowledgeable staff, free shipping.”

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Posted 7 years ago

“Had what I wanted in stock on first visit.”

Helpful Report

Posted 7 years ago

B&H Photo is rated 4.7 based on 1,780 reviews