B&H Photo Reviews

Name: B&H Photo
Rating: 4.73

4.7 Rating 1,901 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, best deals, good customer service, free delivery! We only buy tech items from B&H, not Amazon.”

Helpful Report

Posted 2 weeks ago

“they made my husband happy.... I'm happy!”

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Posted 2 weeks ago

“Quick and easy ordering process”

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Posted 2 weeks ago

“Products are always available to ship quickly!”

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Posted 2 weeks ago

“Great service and fast shipping! Also the best prices!”

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Posted 2 weeks ago

“Super easy ordering process and fast! B&H can't be beat for great service.”

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Posted 2 weeks ago

“Great options. Better/faster delivery than Amazon.”

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Posted 2 weeks ago

“fast and easy”

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Posted 2 weeks ago

“Always good prices and excellent customer service.”

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Posted 2 weeks ago

“Accuracy, simplicity, efficiency, and consistency are the hallmarks of my experience with B&H.”

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Posted 2 weeks ago

“Easy do deal with and quick order delivery.”

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Posted 2 weeks ago

“Easy to buy, research and decide what you need. Beware they have too many cool things you could go broke.”

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Posted 2 weeks ago

“quick & easy”

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Posted 2 weeks ago

“Easy to find my item for purchasing. The item description was clear, multiple pictures were included. Prices seemed fair and comparable to other companies. Completing the purchase was easy, very clear form that guided me through the process. I look forward to receiving our order.”

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Posted 2 weeks ago

“B&H has a well maintained, easy to use, not clunky at all website. Makes purchasing quick and easy. Thanks!”

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Posted 2 weeks ago

“Payment didn't work with Paypal and Apple Pay. I had to directly use a Credit Card.”

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Posted 2 weeks ago

“Overall excellent experience, from a long time B&H customer. Ordering, shipping, cancellation and return processes are all smooth and streamlined. Will order most of the IT and photo/video equipment from B&H.”

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Posted 2 weeks ago

“Excellent site. Most items in stock. Various delivery options , including international orders. (some items are not shipped to my location from Amazon , but available in B&H) Delivery times predicted and accurate. Thanks”

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Posted 2 weeks ago

“More product problems than customer service problems.”

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Posted 2 weeks ago

“Website easy to navigate. Quality product. Extremely priced most competitively.”

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Posted 2 weeks ago

B&H Photo is rated 4.7 based on 1,901 reviews