B&H Photo Reviews

Name: B&H Photo
Rating: 4.71

4.7 Rating 1,662 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

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“Very Satisfied”

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Posted 1 year ago

“Easy process. Great price.”

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Posted 1 year ago

“Great product choice, excellent service, fair, pricing, and fast delivery. I really like the fact they ship to Canada as well.”

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Posted 1 year ago

“Great service. Competitive pricing. We’ll stocked. Prepayment of import taxes into Canada is a major advantage.”

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Posted 1 year ago

“Your web site is easy to navigate and your product availability is superior.”

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Posted 1 year ago

“If I could give them zero stars i would. I accidentally purchased software that was student teacher. My bad my fault. it was $150. I got with their customer service department to assist. I was willing to purchase the proper version at more money. They said sorry charley its your fault and non refundable thanks for the $150. WILL NEVER use this site again!”

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Posted 2 years ago

Thank you for your order and this feedback. We regret your dissatisfaction. Unfortunately our vendor does not permit us to return software like the item you purchased incorrectly. That's why these products are labeled, "This item is noncancelable and nonreturnable." You're welcome to purchase the correct product but unfortunately we cannot issue return authorization for the product you have and cannot offer any discount on the correct item. -- Henry Posner / B&H Photo-Video

Posted 2 years ago

“Very professional company. Website works well to view items and make purchases.”

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Posted 2 years ago

“Very easy and friendly interface...no fuss.”

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Posted 2 years ago

“Every year I place an order on line for gift cards and I am never disappointed with the service. Thank you, G. Gomez”

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Posted 2 years ago

“good price and GREAT SERVICE.”

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Posted 2 years ago

“Great Deals”

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Posted 2 years ago

“Easy site to navigate and check-out.”

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Posted 2 years ago

“B&H Photo is a first class organization. Always buy my photo equipment from them.”

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Posted 2 years ago

“Love this store! They always have what I want and it ships fast and inexpensively.”

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Posted 2 years ago

“The best selection and fast delivery.”

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Posted 2 years ago

“Always great!”

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Posted 2 years ago

“Easy to order online. Great selection. Fast shipping. Should receive in a few days.”

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Posted 2 years ago

“Outstanding Service”

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Posted 2 years ago

“easy purchasing. Usually look at Ken Rockwell site daily, saw this item and clicked directly to B&H.”

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Posted 2 years ago

“Love B&H and all things Photography!”

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Posted 2 years ago

B&H Photo is rated 4.7 based on 1,662 reviews