B&H Photo Reviews

Name: B&H Photo
Rating: 4.72

4.7 Rating 1,782 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,782 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. Glad to see shipping to UK available. Reasonable pricing”

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Posted 8 years ago

“Easy to order. You should make anciliary charges clearer for overseas clients.”

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Posted 8 years ago

“My 1st order, so far it seems great! Absolute 10/10 on everything! Thanks”

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Posted 8 years ago

“i believe when i order from B&H i get the genuine product.”

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Posted 8 years ago

“Ordering was easy and useful shipping to UK. However, the stock shipping costs include tax and customs import costs by default. These are far higher than I will pay. It took a little while for me to realise that Pay Later means I become liable for these at the point of delivery. So all was well in the end.”

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Posted 8 years ago

“Always awesome!”

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Posted 8 years ago

“Ordering was simple and easy to do; if the goods are delivered within the specified time I will be very impressed and certainly B&H again.”

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Posted 8 years ago

“quick and simple, thank you”

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Posted 8 years ago

“Really easy web site, great that shipping and taxes really clear. Takes the guess work out. Cool stuff too”

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Posted 8 years ago

“Glad too see you can pay duties & taxes for UK in advance , even with shipping and weak exchange rate , most products are worth betting from B&H , in fact you cannot always get them in UK”

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Posted 8 years ago

“A+++”

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Posted 8 years ago

“love this place, please open one in England :)”

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Posted 8 years ago

“Good experience but you need to allow non-US mobile numbers to be entered”

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Posted 8 years ago

“The B&H site is easy to navigate and guest checkout self-explanatory, and straightforward, even for international orders.”

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Posted 8 years ago

“GREAT CUSTOMER SERVICE - VERY PROMPT AND INFORMATIVE. NOW WAITING TO SEE IF SHIPPING PROCESS WILL LIVE UP TO EQUAL STANDARDS.”

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Posted 8 years ago

“We regularly buy tablets as complimentary rewards for our customers through this site. This is one of the very few that allow international shipping to almost all the countries our customers are in, and the whole process is very smooth. Thank you, B&H!”

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Posted 8 years ago

“Superior Online service.”

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Posted 8 years ago

“Great company. Buying from B&H is easier than most UK stores”

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Posted 8 years ago

“Fantastic”

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Posted 8 years ago

“very easy site to use”

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Posted 8 years ago

B&H Photo is rated 4.7 based on 1,782 reviews