B&H Photo Reviews

Name: B&H Photo
Rating: 4.71

4.7 Rating 1,755 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,755 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

Write Your review

Tell us how B&H Photo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I.ve been a customer for a long time and have always had 5 star service.”

Helpful Report

Posted 1 month ago

“B & H typically has the product that I want in stock AND my orders all ALWAYS delivered as promised. Ordering is easy. Great business model.”

Helpful Report

Posted 1 month ago

“Good information.”

Helpful Report

Posted 1 month ago

“easy to select products and pay.”

Helpful Report

Posted 1 month ago

“I never think of camera gear or supplies with anyone other than B&H.”

Helpful Report

Posted 1 month ago

“Always a great gift for my photographer friends”

Helpful Report

Posted 1 month ago

“i was purchasing camera and computer gear from B&H for the past 18 years and it was always a pleasant experience to browse and select the right product. I love the free expedited shipping and support.”

Helpful Report

Posted 1 month ago

“Always my go to for this product-”

Helpful Report

Posted 1 month ago

“always easy to find what i want . and have the item in stock. super fast. thanks very much..”

Helpful Report

Posted 1 month ago

“As a returning customer, my information saved for ease of checkout. The site is easy to navigate. Good shopping experience as usual with B&H!”

Helpful Report

Posted 1 month ago

“Very easy and smooth”

Helpful Report

Posted 1 month ago

“Good price, fast delivery, easy to do business once the hurdle of Tax Exempt status is cleared for not-for-profit organization”

Helpful Report

Posted 1 month ago

“Good choice of gear. Site is easy to navigate and find items.”

Helpful Report

Posted 1 month ago

“Wonderful experience today while purchasing a new Canon printer! Couldn't have asked for more honest advice for my options. Made the difference between buying from B&H or Amazon! ordered the printer lickety split after the chat with Leonard ended. Should arrive tomorrow!!! One day after ordering!! Can't beat that for service!!”

Helpful Report

Posted 1 month ago

“The only problem I have ever had with B&H is getting off the website with just the equipment I needed. I always find more than I need, and I've been using all their services for more than 20 years. They are rock stars!”

Helpful Report

Posted 1 month ago

“B&H site always makes my finding what I need very easy and their delivery time is outstanding!!!!!”

Helpful Report

Posted 1 month ago

“Excellent knowledge and quick response. B&H is truly the best to deal with.”

Helpful Report

Posted 1 month ago

“Always a great experience!”

Helpful Report

Posted 1 month ago

“Excellent product selection, very good prices. Website search works very well and product descriptions and reviews are very useful.”

Helpful Report

Posted 2 months ago

“easy peasy”

Helpful Report

Posted 2 months ago

B&H Photo is rated 4.7 based on 1,755 reviews