B&H Photo Reviews

Name: B&H Photo
Rating: 4.74

4.7 Rating 1,994 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,994 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always good prices and excellent customer service.”

Helpful Report

Posted 2 months ago

“Accuracy, simplicity, efficiency, and consistency are the hallmarks of my experience with B&H.”

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Posted 2 months ago

“Easy do deal with and quick order delivery.”

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Posted 2 months ago

“Easy to buy, research and decide what you need. Beware they have too many cool things you could go broke.”

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Posted 2 months ago

“quick & easy”

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Posted 2 months ago

“Easy to find my item for purchasing. The item description was clear, multiple pictures were included. Prices seemed fair and comparable to other companies. Completing the purchase was easy, very clear form that guided me through the process. I look forward to receiving our order.”

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Posted 2 months ago

“B&H has a well maintained, easy to use, not clunky at all website. Makes purchasing quick and easy. Thanks!”

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Posted 2 months ago

“Payment didn't work with Paypal and Apple Pay. I had to directly use a Credit Card.”

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Posted 2 months ago

“Overall excellent experience, from a long time B&H customer. Ordering, shipping, cancellation and return processes are all smooth and streamlined. Will order most of the IT and photo/video equipment from B&H.”

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Posted 2 months ago

“Excellent site. Most items in stock. Various delivery options , including international orders. (some items are not shipped to my location from Amazon , but available in B&H) Delivery times predicted and accurate. Thanks”

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Posted 2 months ago

“More product problems than customer service problems.”

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Posted 2 months ago

“Website easy to navigate. Quality product. Extremely priced most competitively.”

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Posted 2 months ago

“Always a great experience! Thanks!”

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Posted 2 months ago

“Wide selection, nice price, easy checkout and fast shipping. I always admire their business ethic.”

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Posted 2 months ago

“Excellent services”

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Posted 2 months ago

“B and H has always been the best! Still is...”

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Posted 2 months ago

“Good saving and great service.”

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Posted 2 months ago

“Make it very easy to research and determine what is best option for what one is looking for (cameras and accessories). In most cases, you always have it in stock.”

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Posted 2 months ago

“Excellent site info, easy to order, quality service… couldn't be better.”

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Posted 2 months ago

“Fast an easy!”

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Posted 2 months ago

B&H Photo is rated 4.7 based on 1,994 reviews