B&H Photo Reviews

Name: B&H Photo
Rating: 4.71

4.7 Rating 1,662 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and reliable service. B&H is the best. Have purchased items from B&H for years.”

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Posted 1 year ago

“Easy and dependable”

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Posted 1 year ago

“Purchase are always quick & easy; including delivery.”

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Posted 1 year ago

“Quick online renew of PayBoo credit card”

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Posted 1 year ago

“Never a problem with anything ..5 Stars Always”

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Posted 1 year ago

“Easy ot order a small item. Shipping was very reasonable.”

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Posted 1 year ago

“Been looking for this discontinued item for a while. B&H had it, the purchase was smooth, quick and easy. Just love working with B&H!”

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Posted 1 year ago

“Great Customer service information”

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Posted 1 year ago

“good accurate service”

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Posted 1 year ago

“Always great customer service and prompt shipping and delivery. Never had an issue in many years of dealing with them.”

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Posted 1 year ago

“Expert advice I received this AM made me confident about the order was about to place. Great help, as always !”

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Posted 1 year ago

“Always Easy to login / buy and return if necessary. Thx BH!”

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Posted 1 year ago

“Always easy to purchase - B&H taking care of export duties is a massive help. I'll be back (again)”

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Posted 1 year ago

“Always a pleasure ordering from B&H. Easy to find what I'm looking for, easy to complete the purchase.”

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Posted 1 year ago

“as always, all went smooth !!! thank you !!!”

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Posted 1 year ago

“I've been using B&H for years. Always happy with their service and prices.”

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Posted 1 year ago

“B&H gets it. They understand the pro user, the need for orders to be filled and shipped promptly, and the quality of advice and product knowledge that is so rare in the modern world. I only wish they had satellite stores elsewhere in New England where customers could be hands on with the product. Nothing beats a real time experience before making a major purchase. Otherwise, they'll get my business way before other retailers.”

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Posted 1 year ago

“Quick shipping and easy to navigate search functions. I was looking for a replacement plate for a tripod. I typed the name and model number and got exactly the item I needed.”

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Posted 1 year ago

“Awesome store and website.”

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Posted 1 year ago

“I bought a Telescope from Argentina on Dec28, and by Jan2 I was already enjoying it at home. Amazing service!”

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Posted 1 year ago

B&H Photo is rated 4.7 based on 1,662 reviews