B&H Photo Reviews

Name: B&H Photo
Rating: 4.71

4.7 Rating 1,663 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,663 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy. Perfect.”

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Posted 2 years ago

“A very good web site and easy experience, particularly with them taking care of shipping and all taxes to the UK.”

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Posted 2 years ago

“Always a wonderful experience”

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Posted 2 years ago

“Easy processing!! We zip in, we pick 'em up, we zip right out again. We're not going to Moscow. It's Czechoslovakia. It's like we're going into Wisconsin.”

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Posted 2 years ago

“Speedy checkout.”

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Posted 2 years ago

“Always helpful and patient. Thank you.”

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Posted 2 years ago

“Easy navigation.Flexibility for changing information.”

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Posted 2 years ago

“Always easy to deal with.”

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Posted 2 years ago

“Excellent dealer: Reliable, good products and service”

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Posted 2 years ago

“super easy, super store!”

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Posted 2 years ago

“best place to get your ink for Epson Inks at.”

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Posted 2 years ago

“Easy and fast”

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Posted 2 years ago

“excellent sales and service”

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Posted 2 years ago

“Clean, easy-to-navigate interface; quick, easy checkout w/ a nice selection of delivery options. Only complaint is that selecting any of the 'Overview', 'Specs', 'Reviews', etc options on a given product page adds clicks if I'm planning to navigate back to, say, a search page.”

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Posted 2 years ago

“I signed up for product updates of an item I've been looking to buy and is out of stock everywhere. After many months of updates, they notified me an the item is in stock. I immediately got onto the website and ordered one. Very satisfied with the process. I've bought several items from B&H and have not had any issues with my orders, including being in stock and quick delivery process.”

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Posted 2 years ago

“Easy to find what you need and order.”

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Posted 2 years ago

“Easy to find things on website fast and efficient checkout”

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Posted 2 years ago

“Everything in one website... with the best prices. I love B&H!!”

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Posted 2 years ago

“very easy checkout”

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Posted 2 years ago

“I purchased a new camera recently. I liked having a place I could call and talk to a knowledgeable customer service rep who could answer my questions. It helped me to feel more confident about my purchase Very happy with my new camera. Thanks B&H”

Helpful Report

Posted 2 years ago

B&H Photo is rated 4.7 based on 1,663 reviews