B&H Photo Reviews

Name: B&H Photo
Rating: 4.72

4.7 Rating 1,786 Reviews

100 %

of reviewers recommend B&H Photo

Company Reviews

Metrics

4.7

Based on 1,786 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

212-239-7500

Email:

sales@bhphotovideo.com

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Anonymous

Anonymous // 01/01/2019

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“Great service.”

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Posted 8 years ago

“Solid, reliable supplier.”

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Posted 8 years ago

“Great store - fantastic range of equipment to choose from”

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Posted 8 years ago

“Very easy to navigate website”

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Posted 8 years ago

“An easy to navigate web site, opening an account was very straightforward - now just sitting back and waiting for my order to arrive here in the UK.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“So easy. Many Thanks”

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Posted 8 years ago

“Uk customer, bought online with no issues. Excellent service. Visited store in New York last year and was amazed by the choice, expertise and efficiency. First class!”

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Posted 8 years ago

“Huge stock and you are able to live chat to get advice; a very good way of getting the best equipment.”

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Posted 8 years ago

“Not being able to bundle several small items in a single parcel is a rip off for international deliveries. Saying that they are incapable to do anything about it is even worse.”

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Posted 8 years ago

“Good site with competitive prices. I respect their Sabbath beliefs, but if you're going to do that, do it properly and suspend the whole website and put up an explanation. I was confused when I couldn't complete my transaction. Surely the Day of Rest extends not just to financial transactions but any kind of work, including browsing or keeping the website up? Explanations and consistency please.”

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Posted 9 years ago

“They have a variety of stuff that suits my needs such as soft boxes for flashguns!”

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Posted 9 years ago

“As usual I have been looking elsewhere for this item for days and should have come to B&H first. Congratulations on being the only outfit worldwide who has this mobile case in stock!”

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Posted 9 years ago

“Simple to use web site - great service - extensive stock - honest people - lots of advice - an unbeatable combination. Plus it exporting is understood which is the exception for USA mail order companies.”

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Posted 9 years ago

“Seems to work fine wait until delivery to make a judgement”

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Posted 9 years ago

“This is a fantastic website for independent filmmakers like me. The reviews have been incredibly helpful too.”

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Posted 9 years ago

“Easy to use website and goods are delivered within a reasonable time period. Very helpful staff any time I've needed to phone for more information.”

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Posted 9 years ago

“Very simple. Very effective.”

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Posted 9 years ago

“I like the fact that you can pay for customs at time of purchase, much easier than having to do it later to get the goods released.”

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Posted 9 years ago

“Excellent service - very happy with this company.”

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Posted 9 years ago

B&H Photo is rated 4.7 based on 1,786 reviews