“Needed to return a pair of boots that were too small. I was charged $47, and my refund is $24 because of their shipping fees. One should only buy from Zappos, DSW, or any other company with Free shipping. This is a total ripoff.”
“They are practical frauds.
I bought a pair of sneakers for $23 (plus shipping) and their size had nothing to do with the size chart. I returned them and received $3 refund!!!!
When I called they said they had no responsibility over the size charts they are sharing and that they have deducted another shipping for the retuning.
Never gonna buy anything from them ever again.”
“I am obsessed with this site!! I recently bought a Ed Harley sneakers at a steal and have 3 more shoes in the mail. Prices are amazing and even when it's at a reduced cost, they still send you discount codes. I am gonna have to lock up my cards to stop me from shopping 😄”
“I have been a customer for many many years. I only buy one or two items at a time now instead of 20+ twice a month. There are no longer any deals on ebay and they have set prices on the good stuff which is equivalent to buying them directly from the manufacturer.
Their BHFO site prices chop and change almost weekly. If they have a sale you will see the same item inflated by 30% when they have a %30 sale for example.
Their selling model sucks now, they used to be a great ebay store once upon a time...not so much now. I only buy when I am after an item and if I beleive the price is right, I will pounce on it because it could be 30% more the following week.”
“BHFO makes me happy with my purchase everytime! Their prices are affordable and worth it. I have never been impressed by any other outlet. Definitely recommended.”
“I had to return items that are damaged 4 out of 22 items . BHFO does not pay for return even tough it is their fault for sending items that are damaged . Sending it back from an APO address in Germany is expensive . At least state it in the description or check on the item before sending it !!! Customer service was super slow they kept asking to many question over and over again even tough I gave all information needed in the first email. I will not buy from this Outlet anymore !!!”
“Bought from them on eBay from Europe. Sent mostly dirty, sometimes used stuff. I paid taxes, heavy delivery costs. Provided never a return label, but told me to post back on my own. I had to open refund cases. This shop blocked me. Do not buy from them, you may be sorry.”
