Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,880 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Good prices. Fast shipping. Nice follow up on orders.”

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“Delivery was quick and the price was the best that I found on my parts. Thank you,”

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“Easy online ordering and prompt delivery. What more do you need.”

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“Arrived ahead of schedule with everything I ordered. Will use them again.”

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“Rapid transport across the country, good communication, good price!”

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“Great pricing, fast service, product was exactly as advertised! I’ll buy again!!”

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“PRODUCT WAS SHIPPED & DELIVERED AS PROMISED AND IN GREAT CONDITION”

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“Order delivered as scheduled, product as described, what else is there.”

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“I selected Big Frog because I had a good experience last summer despite paying more than your competitor online. I was extremely disappointed that you took several days to process and ship my order. I have no doubt that had I selected your competitor I would’ve paid less and I would’ve received the item sooner.”

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“Good quality fast delivery. They delivered as promised and the product was as advertised.”

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“Exact fit for the issue I had. Fast delivery made the project move in a timely manner. With the exact part and the timely delivery, I finished the project quickly and efficiently. Thanks again.”

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“Only supplier with the product in stock, and shipped very fast.”

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“Good value. Timely shipping of items. Would buy again.”

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“Correct part, but a short delay in the shipping. Otherwise satisfied.”

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“Easy ordering process with competitive pricing. The shipping was super fast! Will definitely be using again.”

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“Shipped the incorrect item, but after i contacted them they shipped the correct item in a timely manner”

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“My order was damaged in route and the FedEx decided to return the damaged package. After that, you simply just canceled my order and.refund. This indicates that you don’t want me as a customer. Very bad!”

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“Ordered some low angle nozzles for my Rainbird sprinklers. They work great and the order was delivered quickly. Thanks!”

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“Great price and fast shipping! Exactly what I wanted and delivers in a couple days.”

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“The sprinklers I ordered arrived as only the sprinkler heads, not the whole assembly which was pictured when I ordered it. While the customer service person I emailed with was very good at communicating with me, I was not notified of the delivery of part of my order nor did I receive notification of my initial order until I asked for it. I was left twice in the process wondering if my order had been received and wondering when it would arrive.”

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Big Frog Supply is rated 4.8 based on 5,880 reviews