Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Delivered product exactly as described on the website. Fast delivery.”

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“Great service! Big Frog had what I need and kept me informed every step of the way, from the order to the delivery to my front porch.”

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“Shipped within 24 hours and arrived within 3 after that. ***** I would've liked to have seen more pictures both sides as well as inside. ***”

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“They had the product on hand and shipped it immediately.arrived on time shipping was free and quick.”

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“Delivery was very prompt and the item was packaged very well. Prices were very competitive up to 20 percent less than other merchants.”

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“Very diligent and responses have guided me all the way in securing the RMA”

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“Very fast shipping and a great product at a great price.. my customers are very happy..”

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“The hedge shears arrived quickly and are razor-sharp! They are light and make quick work of any vegetation trimming needed.”

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“Easy of ordering, I called in to verify that the water did indeed have three tanks. The gentleman was very helpful.”

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“I've ordered items from Big Frog Supply on more than one occasion. Items were shipped VERY promptly and arrived well packaged and in good condition. Thank you for the great customer service.”

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“Item came quickly, and appears of the highest quality. Thanks!”

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“Item was just what i needed, fit perfect , anti siphon valve top cover from Rainbird, Thank you”

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“They had a great price on a 521 locator with free shipping, and I didn't have to pay sales tax which here in Texas would have been another $47.05 if I had bought it locally. Shipped promptly. I retired a few years ago but decided to do a little irrigation work again. I will look at their other products when I am in the market.”

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“Three of the last four motors before I got from you were good one was not but I guess that’s what happens”

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“Everything was a great fit or so it seamed, till I noticed it was short 2 screws, I used old ones, but leaked from a new area this time , so I had to also take the large O-ring out of the old one and double em up to fix the new leak.”

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“Big Frog Supply had the right parts, fast service, and fast delivery. Will be using them in the furture.”

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“It was easy to order and pay. The shipment was delivered on time. It also works great”

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“Awesome service. Super fast!!! Would reorder this product in the future!!!!”

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“Order processing and customer support excellent. Error in pick, pack and ship of the order resulted in 8 of the original 9 lights delivered in the wrong color. Items returned with request to expedite re-shiped items to ensure an on time completion of install. However, error in shipping instructions resulting in a 5 working day delay in receipt. Thanks for the credit of $100.”

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“I called for clarification of availability and delivery date and was answered by a human who had my order at his fingertips and was able to answer my questions. My order was received on the date promised. A pleasure doing business with you folks.”

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Big Frog Supply is rated 4.8 based on 5,882 reviews