Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“Product delivered when promised. In perfect condition. Price was right. Customer service outstanding. People actually answer the phone at this company. What a novel concept. Might even catch on with others.”

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“We used this company when we lived in Virginia and was able to use their online service now in Texas. Service and prices are the best. Price + shipping was lower then what I could get the product for locally. Shipping was also faster then expected.”

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“Great prices, fast shipping. I would buy from them anytime.”

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“It was very easy to find the correct part and place the order. I was pleased to see how fast the part came, considering the supply chain issues affecting everyone. Will def do business in the future with Big Frog.”

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“Quick service and easy on line ordering. Will order from you again if needed!”

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“I ordered a surge protector on a Saturday morning and within two hours I got E-mail from Big Frog that my order had been shipped and arrived on Monday around noon. that's what I call service, thanks Big Frog”

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“Great barbed wire, chain link cutter. Every bug out bag needs one.”

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“My order arrived fast, Just what I ordered. It was great”

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“The service is great and so was the product. Would buy from them again.”

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“The two items I purchased were of the quality described in the catalog. Prompt shipping was also a huge plus! Thanks so much!”

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“They were able to get my replacement filter for my tankless water heater in less than a week my local plumbing supply can’t get the filter in a month”

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“Parts were readily available and flat shipment rate was reasonable and it shipped quickly”

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“Ease of ordering the valves. Great price for the valves.”

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“Prompt delivery of order placed as promised. Will use them again”

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“The ordering process was easy, items arrived in a timely manner and nothing was broken. I'm using the items I ordered and am satisfied!”

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“Your prices were much lower than where I live in a resort town. Delivery was very quick and I'll be ordering from you again . Thanks”

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“Receive product in a very timely manner. Price was very competitive.”

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“Your long handle streamlined pruner I’m using for old growth removal in my pond nailed it. Thank you for supplying it at BFS.”

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“The items I ordered were exactly what I wanted, though $9.00 for shipping two small LEDs seems a bit pricey, and it took two weeks for them to arrive.”

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“Very good customer service. Responsive, caring, and honest. Product received was exactly as ordered, and in perfect condition. Certainly deserving of a five star rating.”

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Big Frog Supply is rated 4.8 based on 5,882 reviews