Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“I ordered 2 items and the order was pending without any notification to me that one of the items wasn’t in stock. I would have preferred to receive notification why the order was pending versus wondering what went wrong. I finally called and spoke with someone who was able to assist me and cancel the order for the item not in stock. The product received was a good price and was received in good condition. I would shop again with Big Frog.”

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“It was very easy to find the product I was looking for and at a great price. The shipping was fast as always.”

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“Item was in stock at a good price. Delivered on time”

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“Big Frog Supply had an easy purchasing process online and, fast service!”

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“Fast delivery; best price for Felco F32 One-hand pruning shear - Curved anvil model; Tool is very comfortable to use (even with hand arthritis) high quality manufacture; cutting parts are replaceable, which is very unique. would buy another if lost”

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“Needed an impact sprinkler and found Big Frog on the net. The item was inexpensive and appeared to be very well constructed. The site was well laid out and easy to navigate. Ordering was quick and simple with the item arriving in just a few days with alerts letting me know the status along the way. Item arrived in great condition and is a solidly built unit that should last for many many years. Would do business with again. Thanks”

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“Shocked how quickly this was shipped! So pleased with Big Frog. This was a replacement for my 12 year old Vista outdoor control module. Even I could manage the replacing of the old with the new!! It was that simple!”

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“returns & refunds. Charge for Re-stoking fee its not Free Return and Full Refund.”

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“My well pump went out and I found them online and they mailed a new pump out to me for a super low price. The were alot cheaper in price than the businesses around me. I had my new pump in 2 days and they gave me free shipping! I would highly recommend Big Frog Supply!”

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“Great service. Great price. Great product. Very satisfied. Would choose them again.”

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“Fast shipping, product as described. Would definitely recommend. In fact already have.”

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“Great service, and fast shipping! It was easy to find the product that I was looking for which made for a pleasant shopping experience at Big Frog Supply.”

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“Prices are good. Service is good. Shipping was timely. I was kept informed about shipping status etc. Great supplier!”

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“Fast shipping and excellent service, thank you. I will be a repeat customer”

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“Great Product and Quick shipment and excellent customer service”

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“Great prices and fast shipping. What else do you need. I'll be back for more when needed.”

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“Big Frog had an item that I had been trying to find for a while. The online store was easy to navigate and my item arrived in about a week. Fits perfectly. Happy customer.”

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“The item I wanted was priced significantly lower than other retailers and the Big Frog website was easy to use. My purchase qualified for free shipping. Big Frog sent me various emails with shipping updates and my purchase arrived on time and well packed.”

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“Great service overall. Very responsive, kept me up to date on the order status and shipment. Will use again!!”

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“Easy to find and order. Quick delivery at a reasonable shipping cost. Thanks!”

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Big Frog Supply is rated 4.8 based on 5,882 reviews