Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,882 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,882 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

Visit Website

Write Your review

Tell us how Big Frog Supply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service, right part, and good price. No complaints.”

Helpful Report

“Quick and easy. Had been looking for the part at big box stores and out of stock. They had it cheaper and got it in 3 days. Gonna purchase a couple more for the future.”

Helpful Report

“Excellent product at a fair price with lightning fast shipping…… it’s a win, win…..win 🇺🇸”

Helpful Report

“Prompt. Easy website. Efficient. Satisfied. Thank you for your help to get my sprinkler working again without buying a new one.”

Helpful Report

“Letting me know when the product I order would arrive.”

Helpful Report

“I ordered replacement Rainbird sprinkler heads. The price, service, and shipment time were all excellent. Thank you!”

Helpful Report

“Availability of the product and surprisingly fast delivery! Faster than Amazon. Thanks!”

Helpful Report

“Good price, fast shipped, perfect on-line transaction. No one had the parts near me, so glad they had a supply, thanks”

Helpful Report

“Big Frog Supply had exceptional good service. Very easy to order from quick to shop and fast delivery. Very much exceeded my expectations”

Helpful Report

“Prompt service. You were less expensive. It arrived in 3 days. Thank you. Evie Aultl”

Helpful Report

“Order came quickly, and follow-up after the purchase was done was a positive!”

Helpful Report

“Have not received my purchase 5 days after promised delivery date.”

Helpful Report

“My purchase from Big Frog Supply arrived quickly and I was able to track my shipment to my doorstep.”

Helpful Report

“FAST FREE SHIPPING! The sprinkler was cheaper on this site than any others and the shipment came Fedex!”

Helpful Report

“Great customer service. Super friendly and efficient service. They had the parts that I needed, and drop shipped them out to me the same day. I got my parts quickly and it was exactly what I needed. They also were able to note my invoice with the correct Work Order Number for my companies internal tracking, and email me a copy of the invoice same day. Awesome service, great products, and fast shipping. What is not to love? I will be using them again for sure”

Helpful Report

“Fast, efficient transaction and the products were exactly what was needed.”

Helpful Report

“Excellent and timely delivery and good prices. Highly recommend”

Helpful Report

“Knowledgeable customer service, product purchased at a very fair price.”

Helpful Report

“Great customer service, timely delivery. Answered any questions I had prior to ordering.”

Helpful Report

“bought an sprinkler wrench that Lowes sells for $5 for $8 but (Lowes was out of stock). Arrived very fast, but shipping was $10. So I paid Basically almost $20 for a $5 item. Shipping cost more then the item. Yes it was fast but I would have gladly waited a few days dor it to arrive if a lower cost shipping option was available. I had no Idea how long it would take for Lowes to get back in stock so I was willing to overpay on a small dollar item. just wish I could have shipped ground. Would never have done this on a more expensive item. Like I said Service was great... price not so much.”

Helpful Report

Big Frog Supply is rated 4.8 based on 5,882 reviews