Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,880 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“The part I ordered was exactly what I need it was great”

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“You staff seemed to know exactly what I needed. I had tried contacting multiple sites to acquire 12 volt 1w light bulbs because the ones I had were 3.5w. You tech explained that I should be looking at the lumens rather than just the wattage. I bought the bulbs and they were delivered in a few days. I recommend your site. I give it 5 stars.”

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“They had what I needed for a competitive price. Automated email confirmation came quickly with good order detail. Shipping was quick and merchandise was packed well. I will buy from Big Frog Supply again.”

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“Nice price and super quick shipping, made the process real easy.”

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“The price I got from Big Frog Supply was great and the product was delivered on time.”

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“Excellent customer service and very timely shipping and delivery. Thank you.”

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“Pump works great, was delivered earlier than expected, this is the second project I’ve used a Big Frog pump both projects came out great. I would recommend Big Frog Supply”

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“Best price I found on the sprinkler valves I needed & the freight was reasonable.”

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“They shipped it immediately and sent it FedEx Ground so I received it by my deadline. I am very happy 😊 with there service.”

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“The product arrived as advertised and to schedule. wth?”

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“Fast service and a fair price. I would buy from them again.”

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“Found you guys online. Website was easy to navigate, rapid email response on a backordered item, and fulfilled my order across country before I could get it locally! Now I know your prices are great so I will be back for more in the future. Thank you ALL! Anthony Davidson TOP DOG TURF Tacoma, WA”

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“Ordering was easy and product arrived quicker than expected. The replacement parts fit perfectly.”

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“I was able to find the 2 port timer I needed when it seemed to be out-of-stock everywhere else.”

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“We broke a piece in our Orbit tractor sprinkler ,so ordered the part from Big frog. The part shipped fast and works great , we-are very thankful. Both of us are around 80 yrs old. Helps to not have to change the sprinkler all the time. Thank you Big Frog.”

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“You guys are awesome. Your price was half the price of Amazon and I got my item within a couple days so I wanted to thank you guys again you guys are gonna be my new pool supply part dealer.. thank you guys again”

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“Had the product I needed and shipped it quickly !”

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“Service was quick turn around with my order. Pricing was competitive enough to help offset added shipping cost”

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“They were the only ones that had what I needed in stock and I got it very quickly”

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“Big Frog provided order and status updates. The product was as described nicely packaged.”

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Big Frog Supply is rated 4.8 based on 5,880 reviews