Big Frog Supply Reviews

Name: Big Frog Supply
Address: 6001, Miller Store Road, 105, Norfolk, Virginia
Rating: 4.75

4.8 Rating 5,880 Reviews

93 %

of reviewers recommend Big Frog Supply

4.8

Based on 5,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

About Big Frog Supply:

Big Frog Supply is your online destination for all Irrigation, Plumbing, Outdoor Living, Holiday Lights, Landscape Lighting, & Tankless Water Heater needs!

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Big Frog Supply 5 star review on 21st January 2019

Anonymous

Anonymous // 01/01/2019

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“The items I ordered were precisely what I needed for my older system. So happy to find someone who carries the parts! The person I spoke to on the phone was super nice. Will order again from them.”

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“Ordered replacement parts for my lawn sprinkler and received the correct parts in a timely manner.”

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“I all worked for me and I got the filter. Good job.”

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“Easy to work with, excellent tracking and prompt shipping”

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“Price was excellent. Very Fast delivery Very easy installation of this product.”

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“Our order was processed and received quickly. Items were reasonably priced. Very happy”

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“Hi, The site works well, prices are great, communication is good, and delivery is prompt. I'm happy”

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“Parts not in stock. Had to Waite for you to get them before you could ship parts to me. Took too long.”

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“My order came quickly. I loved the tool sharpener, the best yet. The price is reasonable. I would recommend Big Frog supply. I will be back to buy more products in the future”

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“The valve arrive in a couple days am very pleased with their service.”

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“Quick deliver & great order status info Easy to order & fair price”

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“BFS has a very nice easy to use website and had the parts I needed. They dispatched the part quickly and I got them very timely! Thank you.”

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“Quick response. Packed great! Website easy to use. Thanks”

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“Arrived quickly and as advertised. Thanks so much Big Frog.”

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“After I placed my order, it was radio silence on any updates to the order itself. I sent two emails asking for status updates but never heard back. I finally called and spoke with someone and lo and behold, the order just so happened to be arriving at your location the next day. Then I took over a week after that to finally receive it from you. I won’t be using Big Frog Supply again.”

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“Ordered the rain sensor I needed and it arrived. All is good.”

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“I ordered a hard to get item that took several weeks, Big Frog kept me in the loop and finally received the item”

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“Great communication, similar pricing to competitors. Will be using this site again.”

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“Handled my order quickly and it arrived promptly. Thank you”

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“Big Froggy Supply is THE place to buy your professional grade outdoor LED lighting. They are fantastic to work with and really know the business.”

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Big Frog Supply is rated 4.8 based on 5,880 reviews